UHB Heartlands Hospital

I visit the cardiology department for regular heart check ups. My appointments go well and I'm happy with the care.

My Mom was admitted on a few occasions with low potassium levels. I do not recall the wards she stayed on, but I was happy with the care she received whilst a patient at Heartlands Hospital.

I was dreading going here with my child but we were seen quickly and everything was easy throughout.

My stay here was not pleasant. It felt like they were understaffed.

The service provided by the Elderly Care Unit at Heartlands Hospital was very good. They carried out a thorough examination and did blood tests. They also facilitated a CT scan and carried out a number of other tests. They arranged for follow on care and made a referral to the rheumatology department. The staff were amazing.

My experience at children's A&E at Heartlands Hospital was very good.

The maternity care provided here is excellent.

They are really good. The staff are nice and the waiting times are okay.

I wasn't waiting long in A&E and the care was very good.

I visited this hospital for a cardiogram and they were concerned so told me to wait and see a doctor. After a 90 minute wait I was told that it was serious and they wanted to admit me. I refused but the consultant told me if I didn't get it sorted now I would be waiting a long time for a pacemaker so I agreed in the end. The care on ward 23 was terrible. They were doing the best they could but it was so busy and they couldn't cope. The food was also atrocious. I complained to the person who brought it that it was cold, who told me to tell the lead nurse, who told me to complain to PALS. Nobody would get me a hot meal! I was here for a week before being moved to Good Hope hospital.