UHB Heartlands Hospital
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Based on 789 reviews
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Reviews (789)
Parking is awful and hospital is unclean
April 10, 2025
This hospital is awful. The parking is awful and the hospital itself is an unclean, horrible place. The only redeeming quality is that the care is okay.
Inpatient care not very good as it was so full
April 7, 2025
I stayed here on and off for around 2 weeks after a fall and everything felt very rushed. The care on the wards was not very good as it was so full.
Inpatient stay was absolutely fine
March 31, 2025
I stayed here as an inpatient in the cardiology unit and everything was absolutely fine. I have no complaints about this service.
Staff were lovely
March 31, 2025
My experience here was fine and the staff were all lovely.
Good care but hard to get there
March 31, 2025
I was under the cardiology team at Heartlands Hospital. The care was good but it was difficult to travel there which took two buses.
Seen quickly and put in cast
March 31, 2025
I was seen quickly and put in a cast. It was a good experience overall.
Happy with A&E visits for my children
March 31, 2025
I don't come to this hospital regularly but I have brought my children to A&E before and was happy with the service.
Stay was good but discharge was not as smooth
March 31, 2025
My stay in cardiology was very good. The care and food were good, I have no complaints. The discharge process was not as smooth. There was a lack of communication and everything was online. I didn't see a doctor so nothing was really explained to me.
Cared for quickly but waited 24 hours to be transferred
March 31, 2025
When I arrived at A&E I received care immediately but spent 24 hours in a bay waiting to be transferred to cardiology.
Fantastic when I brought my father in
March 31, 2025
I had heard good things about this hospital but thankfully they were good when we brought my father in to A&E. He had a broken hip so he was in for a few weeks. The service given was fantastic and the food and cleanliness were good. I have no complaints at all.