UHB Heartlands Hospital
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Reviews (789)
Poor access to A&E
June 5, 2025
I was told it would be a 17 hour wait in A&E. I gave up after 5 because I was in too much pain. I went back days later and they did a kidney function test but then just told me to go to my GP.
Hernia operation went wrong
June 5, 2025
My hernia operation went wrong and now I'm having to live with the complications.
Unclean and people laying about everywhere
June 5, 2025
This hospital is awful. It was unclean and there were people laying across all of the chairs in the hallways.
Very pleased with response to issues
June 5, 2025
I was brought to the overnight assessment ward from A&E. I didn't receive much communication from them when I was leaving where they informed me that they had made urgent referrals. I was very pleased about this.
Long wait in A&E but good care
June 5, 2025
I was waiting quite a while to be seen in A&E but the care was good once I was seen. I was taken to the overnight assessment ward.
Sent me to A&E after I expressed concerns
June 5, 2025
I came to urgent care and they just wanted to give me some cream and send me home but I wasn't happy so they did further checks. They noticed my heart rate was high so sent me to A&E.
Good delivery but poor care on ward
June 4, 2025
The team who delivered my baby were fantastic but the care on the ward was not very good. I was there for 4 days and there's a definite need for improvement based on my experience.
Just told me we could go home
June 4, 2025
My son was unwell 2 days ago with a temperature of 38.2 and they told me it was fine to just take him home.
Good SDEC experience
June 4, 2025
My experience in the SDEC was good.
Fantastic care from endocrinology department
June 4, 2025
I have been treated as an outpatient by the endocrinology department at Heartlands Hospital, and my experience has been fantastic.