UHB Heartlands Hospital
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Based on 695 reviews
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Reviews (695)
Very Good A&E Experience
March 28, 2025
I attended A&E with a suspected blood clot. I was triaged quickly by a nurse and referred on to SDEC for care. I was happy with the care I received in the A&E department and the fact I was seen quite quickly.
Rheumatology department is well run
March 28, 2025
My experience at Heartlands Hospital has always been good. The department itself is lovely and the staff are really nice. They have a good system in place meaning appointments run smoothly.
Excellent Care from SDEC
March 28, 2025
I received excellent care and treatment from the staff in the SDEC department. The department is new and very clean and bright. My overall experience was great.
Triaged quickly in A&E
March 28, 2025
I was very happy with the care I received from the A&E department at Heartlands Hospital. I was triaged very quickly by an A&E nurse who then sent me to another department for care.
Inpatient stay was fine but lacked continuity
March 26, 2025
I spent 2 days in the MAU and it was fine but there was no continuity of care. I didn't see the same doctor twice. I was then moved to ward 22 for a week and the care there was good. The food was also fine for hospital food.
Absolute chaos
March 26, 2025
I came into A&E and it was absolute chaos. I was admitted for further care in the MAU eventually but it was an awful experience.
Colonoscopy went alright
March 26, 2025
I visited this hospital for a colonoscopy which went alright.
Long wait for blood test
March 26, 2025
The wait times were very long when I visited for a blood test.
Seen quickly for scan
March 26, 2025
I arrived at 7:30am for a scan and was seen quite quickly which was good.
Long waits and poor parking
March 26, 2025
This hospital isn't great especially when it comes to the wait times and parking situation.