UHB Heartlands Hospital

I received TIA treatment here over the course of 6 years and they were horrendous. I was given very little info throughout which was frightening and I wasn't happy with the care.

I had 2 stents fitted here and wouldn't recommend them. Nobody seemed to know why I was so breathless after several further attendances and I wasn't happy with the communication.

The follow on care I received from the fracture clinic was good. I had my first appointment 2 weeks after the injury and then came back the following month. The nurses who did the cast and took it off were great. They were really friendly and chatty.

I was waiting a long time to seen in A&E but eventually I had my arm x-rayed and put in a cast.

I was admitted to Heartlands Hospital with pneumonia. I was very well cared for and cannot fault the staff. I had a very satisfactory experience.

My experience of the ophthalmology department at Solihull Hospital has been generally good. I have been treated for glaucoma and I have had my pre-op assessment for cataracts surgery. The staff are very nice and I have been happy with the care and treatment I have received.

My concern is that there is poor communication between the hospital and my GP surgery. I have had issues with ongoing treatment and follow on care due to the fact that they do not seem to correspond with each other at all. My daughter cares for me and my husband and it means that she has to continuously chase things up and ask the hospital to contact the GP and so on. It is very frustrating and cannot be that hard for them to keep my GP updated on treatment and medication.

I had a CT scan and an MRI here as part of my cancer journey. My appointments went well but it was difficult to park here which made visits stressful.

My late wife was treated with excellent kindness and care when she was receiving cancer treatment here. I cannot fault the service she received.

I was in a lot of pain and collapsed when I arrived at A&E. They saw me straight away and transferred me to a ward where they treated the problem.

I made my own way to A&E due to cardiac issues and spoke to the cardiac team on the phone whilst en route. They told me they would come down and see me and I was admitted to the cardiac ward once I arrived. I waited an hour for the doctor to come and see me once I was admitted.