Leave your Feedback


Reviews (350)

A good experience in A&E

March 4, 2024
My experience of the A&E department at Heartlands Hospital was very good. The care I received was excellent.
Anonymous

Outstanding end of life care

February 29, 2024
My brother recently received end of life care at Heartlands Hospital, and sadly passed away. He was very well cared for and the staff were wonderful. They communicated well with us and our family were well supported and cared for by the staff during a very difficult time.
Anonymous

Well cared for during endoscopy procedure

February 29, 2024
I recently attended for an endoscopy procedure. It all went well. The staff were fantastic and took very good care of me. I cannot fault my experience.
Anonymous

Long wait but very good treatment

February 29, 2024
I recently had a suspected heart attack. I spent over 23 hours in the A&E department, but the care and treatment was very good. Lots of tests were carried out and they found a blockage. I was admitted for further treatment. Overall I was satisfied with the service.
Anonymous

No Red Card Priority in A&E

February 29, 2024
My experience was awful I waited over 7 hours to be seen, and was left in the general waiting area despite being a cancer patient and having a red card for emergencies. The staff took no notice of the red card and I was not examined or treated as a priority.
Anonymous

Good Cancer Services

February 29, 2024
Cancer treatment at Heartlands Hospital has gone well. I have been happy with the service.
Anonymous

14 hour wait with blocked catheter

February 28, 2024
I was told to go to A&E at Heartlands by my GP because I was having problems with my catheter and it was blocked. It was a Friday evening. I was waiting for 14 hours overnight, I had to sit on a hard chair in the waiting room. My experience was awful.
Anonymous

Long wait times but lovely maternity staff

February 26, 2024
I recently attended this hospital for a maternity appointment as well as a consultant phone call. The wait times were long but the staff were lovely.
Anonymous

Excellent breast cancer treatment

February 23, 2024
I received treatment for breast cancer at Heartlands Hospital. The staff were wonderful I could not fault them. My treatment went well and I am now cancer free.
Anonymous

Awful waiting times in A&E

February 23, 2024
My experience of the A&E department at Heartlands Hospital was awful. Waiting times were extremely long, and the staff were not very friendly or helpful. This may be due to how busy they were but a little kindness goes a long way and my experience could have been much much better.
Anonymous

UHB Heartlands Hospital

Contact

0121 424 2000

Bordesley Green
Birmingham
B9 5SS

Location

Share this rating