UHB Heartlands Hospital
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Reviews (828)
Well organised
June 25, 2025
I was admitted here 2 or 3 times to ward 6 and 9. Following these admissions the main surgeon wanted to refer me to ENT. This appointment came through within 2 weeks so they are clearly well organised.
Good care on the ward
June 24, 2025
I was sent here by my GP to treat my blood clots and the care was good on the ward. Everything went alright overall.
Taken off blood thinners too soon
June 24, 2025
The follow on care I received for a broken ankle from the fracture clinic was okay. I reluctantly accepted blood thinners but I wasn't kept on them for long enough anyway.
Well organised A&E and short waits
June 24, 2025
I came to A&E with a broken ankle and I wasn't waiting long. The department seemed well organised.
Didn't properly update phone number
June 24, 2025
I updated my phone number with UHB which I know was successful as I have had calls from Solihull Hospital since. This hasn't been updated for Heartlands though apparently which meant I missed a call from my doctor.
Not bad but room for improvement
June 23, 2025
I was admitted after arriving by ambulance and operated on not long after. I was here for 4 days and while the care wasn't bad there was definitely room for improvement.
Good cancer treatment follow ups
June 20, 2025
I come in every 6 months for follow on appointments after treatment for leukemia. They provide a good service I have no complaints.
A&E is disorganised and chaotic
June 20, 2025
A&E feels very disorganised and chaotic. There are long waits to be seen and it's just quite lousy in general.
Hard to park but appointment went well
June 20, 2025
My outpatient appointment here was fine. I found it very difficult to park but the appointment went very well. I was in and out quickly and I'm happy with the care from the doctor I saw.
Long waits but good staff
June 20, 2025
There are very long waits to be seen here but the staff are very good.