UHB Heartlands Hospital
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Reviews (594)
Can\'t fault the care I received
November 8, 2024
I went in for a chest X-ray and ended up being kept in on oxygen. I can't fault the care I received.
Follow up appointments have gone okay
November 8, 2024
I have been visiting this hospital for appointments after my recent spinal surgery and they have gone okay. I was not waiting long and I was able to arrange another appointment for 8 weeks later.
Good care when admitted following breakdown
November 8, 2024
I was admitted for 2 days following a breakdown. The care I received was good.
Hooked up to oxygen and left for 3 days
November 6, 2024
I had a bad experience here as an inpatient where I was hooked up to oxygen and just left for 3 days. The care was appalling, the paramedics that brought me in did more for me than they did.
Happy with appointments here
November 6, 2024
Overall I'm happy with how my appointments here have gone
Happy with the care I\'ve received
November 6, 2024
I have had no problems here and am happy with the care I've received.
Admitted for seven weeks
October 31, 2024
I was admitted to Heartlands Hospital for seven weeks. I was very unwell and was finally diagnosed with gall stones. An operation was scheduled but was cancelled a number of times due to junior doctors strikes. Care in the hospital was good.
No problems encountered
October 30, 2024
I have not encountered any problems attending Heartlands Hospital and I have been happy with the care I have received.
No wheelchairs for patients
October 28, 2024
Appointments have gone very well here, I have been happy with the care. Directions could be made clearer on signs as the hospital is very big. Getting around is difficult walking with my sticks but I did manage just had to take it very slowly.
Ward 6 staff unable to uphold patient dignity
September 30, 2024
The level of care received on ward 6 at Heartlands Hospital was awful. There was a clear staffing problem. When I needed the toilet I was told there was no one to take me, and I was told to soil myself and that someone would 'clean me up'. I found this completely undignified. I had to rely on my family during visiting times to help care for me. My experience on this ward was appalling.