UHB Heartlands Hospital
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Reviews (383)
Long wait times but lovely maternity staff
February 26, 2024
I recently attended this hospital for a maternity appointment as well as a consultant phone call. The wait times were long but the staff were lovely.
Excellent breast cancer treatment
February 23, 2024
I received treatment for breast cancer at Heartlands Hospital. The staff were wonderful I could not fault them. My treatment went well and I am now cancer free.
Awful waiting times in A&E
February 23, 2024
My experience of the A&E department at Heartlands Hospital was awful. Waiting times were extremely long, and the staff were not very friendly or helpful. This may be due to how busy they were but a little kindness goes a long way and my experience could have been much much better.
Okay but parking is stressful
February 21, 2024
My appointments with maternity have gone okay though there can be a bit of a wait. I am not local to this hospital so it is difficult to get to as parking here can be a nightmare.
Felt well looked after in maternity
February 21, 2024
My experience in maternity has been good. The staff have been nice and I have felt well looked after.
Very good care in maternity
February 21, 2024
Very good care from maternity. The staff are friendly, well informed and communicate well. I have always been seen for appointments on time.
Nice staff but long wait times
February 20, 2024
The staff here are nice but wait times tend to be longer than average.
Very good experience in maternity
February 20, 2024
I have had a very good experience here so far. The hospital is easy for me to get to and the staff are very good. I would like to receive the rest of my maternity care here.
Lack of communication between staff
February 20, 2024
I visited Heartlands for a C-section and the lack of staffing meant that I was waiting a long time for pain medication and dressing. There seemed to be a lack of communication between staff which led to a lot of confusion.
Facilities were poor
February 20, 2024
I visited Heartlands for a number of scans. There was a lack of staff and the facilities were poor.