Meet the team

Our insight officers will collect the public’s opinion on the quality of health and social care services across Solihull

Emma Middleton

Chief Officer

Emma Middleton | Chief Officer

Coming Soon

Scott Baldwin

Community Outreach Lead

Scott Baldwin | Community Outreach Lead

Scott worked as a health trainer for two and a half years, supporting people living in deprived areas to improve their health and wellbeing.

Scott has a background as a journalist, radio presenter and college lecturer, and is now a councillor for a town council, where he continues to speak up for local people.

He believes that it’s only by working together that we can truly make positive changes.


Engagement and Information Lead

Natalie Travers | Engagement and Information Lead

Natalie has a wide range of experience within health and social care, having worked within Primary Care, Social Care and Mental Health Services.

Natalie studied psychology and sociology at A Level and has also studied child and adolescent mental health.

Natalie has a particular interest in mental health in both adults and children.

Natalie enjoys working with service users to get the best out of health and social care services.

nicola-standen photo

Engagement and Information Lead

Nicola Standen | Engagement and Information Lead

Over the previous 19 years Nicola has been actively involved in social research, primarily with a focus on health and social care inequalities. During this time she has held a number of research posts within the academic, statutory and voluntary and community sectors and has gained experience of working on a variety of diverse commissioned research projects. 

Nicola has a particular interest in participatory research and engaging with groups often referred to as vulnerable or marginalised and has recently led on an NHS Trust research programme to actively engage users of mental health services in research related activity. She also has practical experience of working alongside service users and community groups and organisations in the design, development and undertaking of research. This includes recent experience of working in partnership with users of mental health services to develop a research study exploring the notion of quality in mental health service provision and co-facilitating focus groups with ‘peer’ researchers.  As part of this work Nicola has worked with service user groups and community organisations to identify support needs and has provided training and mentoring to ‘peer’ researchers to enable their meaningful engagement and participation in research. 

Chair | Chris Warne

Board Member | Bev Willett

Board Member | David Wallis

Board Member | Peter Brown

Board Member | Tony Green

Board Member | Vivien Harris

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