Meet the team

Our insight officers will collect the public’s opinion on the quality of health and social care services across Solihull

Emma Middleton

Chief Officer

Emma Middleton | Chief Officer

Coming Soon

Scott Baldwin

Community Outreach Officer

Scott Baldwin | Community Outreach Officer

Before becoming a Community Outreach Officer, Scott worked as a health trainer for two and a half years, supporting people living in deprived areas to improve their health and wellbeing.

Scott has a background as a journalist, radio presenter and college lecturer, and is now a councillor for a town council, where he continues to speak up for local people.

He believes that it’s only by working together that we can truly make positive changes.


Information and Administration Officer

Natalie Travers | Information and Administration Officer

Natalie has a wide range of experience within health and social care, having worked within generalpractice, mental health services and residential care. Natalie has a particular interest in mental health and studied Psychology at A Level. Natalie joined Healthwatch Solihull as our Information and Administration Officer.

Natalie is the first point of contact for Healthwatch Solihull and will deal with enquiries that come into the office. Natalie provides the Healthwatch team and Healthwatch Advisory Board with administration support.

Natalie carries out research as necessary and keeps our website and social media up to date.

nicola-standen photo

Engagement Coordinator

Nicola Standen | Engagement Coordinator

Nicola Standen is Healthwatch Solihull’s Engagement Coordinator.  Over the previous 19 years Nicola has been actively involved in social research, primarily with a focus on health and social care inequalities. During this time she has held a number of research posts within the academic, statutory and voluntary and community sectors and has gained experience of working on a variety of diverse commissioned research projects. 

Nicola has a particular interest in participatory research and engaging with groups often referred to as vulnerable or marginalised and has recently led on an NHS Trust research programme to actively engage users of mental health services in research related activity. She also has practical experience of working alongside service users and community groups and organisations in the design, development and undertaking of research. This includes recent experience of working in partnership with users of mental health services to develop a research study exploring the notion of quality in mental health service provision and co-facilitating focus groups with ‘peer’ researchers.  As part of this work Nicola has worked with service user groups and community organisations to identify support needs and has provided training and mentoring to ‘peer’ researchers to enable their meaningful engagement and participation in research. 

Coming Soon

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