Get access to health and social care services

Age UK Solihull is a local charity and have been committed to providing the best support to older people across the borough for 40 years. If you’re worried about yourself or an older person you know, They are here to help. See their services page or contact us via phone to find out how we can help.

Phone:  0121 704 7840

Dementia Connect is Alzheimer’s Society’s personalised support and advice service for anyone affected by dementia. It’s free, easy to access, and puts you in touch with Alzheimer’s Society’s dementia advisers. Through Dementia Connect our expert dementia advisers will listen, help with all your dementia-related questions, and connect you to the support you need, from local help to phone and online advice. Our team works with a wide variety of people, including people worried about their memory, people with dementia, carers and family members. Calls are charged at standard local rate.

Who is this service for?

  • People with Dementia and their carers, family and friends
  • When is it available?

    Monday, 9am–8pm; Tuesday, 9am–8pm; Wednesday, 9am–8pm; Thursday, 9am–5pm; Friday, 9am–5pm; Saturday, 10am–4pm; Sunday, 10am–4pm

Phone: 0333 150 3456


The CQC make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements.

Citizens Advice help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Call now: 0808 278 7976

Healthwatch Birmingham is the independent consumer champion for health and social care in Birmingham. If you are a resident of Birmingham or have accessed a Birmingham service, contact Healthwatch Birmingham.

Healthwatch Birmingham – champion for health and social care

Phone: 0800 652 5278

Healthwatch England is the independent consumer champion for health and social care in England. Working with a network of 152 local Healthwatch, we ensure that the voices of consumers and those who use services reach the ears of the decision makers.

NHS Birmingham and Solihull Integrated Care Board (ICB) is part of the Birmingham and Solihull Integrated Care System. This partnership represents a dynamic and diverse place at the centre of the nation. Birmingham, a vibrant city, the most youthful core city in Europe; the UK’s second biggest metro economy. Partnered with Solihull borough, a leading driver of economic growth in the region; ranked one of the best places to live in the country, with a green, high quality environment. Together, greater than the sum of their parts

call 0121 203 3300.

email of work :: NHS Birmingham and Solihull (

Mental Health Mates is a network of peer support groups IRL and online, run by people who experience their own mental health issues, meeting regularly to walk, connect and share without fear or judgement. With Walks across the United Kingdom, Mental Health Mates has become a thriving community that only continues to grow!

Home – Mental Health Mates

Mental Health Matters is a free to use mental health drop in service. The mental health drop-in service offers one-to-one support and group sessions, 7 days a week, from three locations in the community. The drop-in provides a safe space to access support information on a range of topics, as well as socialise with others in a comfortable, non-judgemental environment.

Solihull Mental Health Drop-in Service | Mental Health Matters (

NHS 111 is a new service that’s being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Information from the National Health Service on conditions, treatments, local services and healthy living.

NHS England is responsible for commissioning NHS primary services such as GPs, pharmacists and dentists, including military health services as well as some specialised services. It also sets a lot of strategies and acts like something of an NHS headquarters.

NHS England

The NHS Find a dentist tool is found on the NHS Website where a user can input their own postcode to find local dental practices taking on new patients. It can be found here;

Find a dentist – NHS (

Sharps collections is a service offered by Solihull Metropolitan Borough council, where a user can request clinical sharps box replacement and collection for people who use them for medication or health needs at home.

Request sharps collection |

Solihull First Advocacy is a new partnership between Solihull Action through Advocacy and Independent Advocacy. It delivers all statutory and non statutory advocacy in Solihull Borough.

Types of advocacy provided:

  • Independent mental health advocacy
  • Independent mental capacity advocacy
  • Care act advocacy
  • NHS Complaints advocacy
  • Community advocacy

Telephone: 0121 296 4277


Solihull Metropolitan Borough Council’s adult social care team (also known as one front door) is our local councils access to social care for adults.

Adult Social Care (

Telephone 0121 704 8007

TWR is a health and wellbeing directory specifically dedicated for the people of Birmingham and Solihull. It provides visitors with links to 100’s of Birmingham and Solihull based services that can help people take more control of their own health and wellbeing.

The Waiting Room – Health and Wellbeing services at your finger tips – Birmingham & Solihull (

Umbrella health provide free, accessible and confidential sexual health services in Birmingham and Solihull, including all types of contraception, and STI testing and treatment. Our service is non-judgmental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first.

Umbrella Health

Self-guided digtal therapy programmes based on mindfulness and cognitive behavioural therapy.