Useful Links

Get access to health and social care services

Age UK Solihull aims to work with and for all older people in the borough, recognising and respecting their vast contribution to the life of the community.

The Age UK Solihull advocacy project is a free, independent and impartial service available to any person over the age of 50 living in Solihull. The advocacy team can assist you to look at choices available to you, ensure your voice is heard, have your wishes and rights respected, be enabled to keep control of your life and stay safe from any form of abuse.

Alzheimer’s Society is the leading support and research charity for people with dementia, their families and carers. Dementia affects over 800,000 people in the UK alone and numbers continue to grow. The society provides self-instructed advocacy support to people with dementia or carers/family affected by dementia to ensure their choices are upheld and helps people to express their needs, secure their rights and obtain the services they require.

We make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements.

Citizens Advice help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.


Citizens Advice help people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

DIAL Solihull is a FREE, impartial and confidential information and advice service for disabled people and their carers.

DIAL Solihull provides an advocacy service for people with physical disabilities, so if you have a disability and you can’t get your voice heard or you don’t know where to start, we can help. Our aim is to help you to solve problems, make changes and play on a level playing field, just like everyone else.

DIAL Solihull can provide disabled people with an independent advocate to: Make informed choices; Protect their rights; Have a voice which is both listened to and heard.

Healthwatch England is the independent consumer champion for health and social care in England. Working with a network of 152 local Healthwatch, we ensure that the voices of consumers and those who use services reach the ears of the decision makers.

Heart of England NHS Foundation Trust is one of the largest Hospital Trusts in England.
Our organisation includes Birmingham Heartlands Hospital, Solihull Hospital and Community Services, Good Hope Hospital in Sutton Coldfield and Birmingham Chest Clinic. We also run a number of smaller satellite units enabling people to be treated as close to home as possible

For over 20 years, Independent Advocacy has provided a comprehensive range of specialist Advocacy and related services across Warwickshire, Coventry, Solihull and the surrounding areas. We work to represent the interests of people who may find it difficult to be heard or speak out for themselves due to frailty, disability or financial or social circumstances, also enabling their individual needs and views to be respected and acted upon.

They have trained and qualified advocates specialising in the areas of Learning Disabilities, Mental Health, Over 65’s and Physical Disabilities.

NHS 111 is a new service that’s being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Information from the National Health Service on conditions, treatments, local services and healthy living.