UHB Heartlands Hospital

I spent 4 days on a cardiology ward following a heart attack and life saving surgery to fit a stent. The care I received was very good. The staff were very friendly and helpful, but very busy at times. I am very happy with the care and treatment I received.

I was brought in to the A&E department by ambulance following a heart attack. I do not remember much about the experience but I know that they saved my life and I was very quickly treated and rushed into theatre for life saving surgery. My family were kept informed and updated throughout. The doctors and nurses saved my life, and I am very grateful for the excellent service and treatment they provided.

I have been visiting this service for 6 years for cataracts and I've not been happy with the service. I find it difficult to get appointments with them. I am happy with the other services they provide though and have had no other issues.

They're fine but there are long waits for appointments.

I have been here many times over the years and every time I've visited for appointments or operations the staff have been polite and helpful.

They provide a good service.

I brought my daughter here when she had a very high fever and I got a few eye rolls from staff. I was made to feel guilty and I feel they could have been more caring given how worried I was.

I brought my dad here myself when he was having a stroke and they made us sit in the waiting room even though he needed to be seen quickly. Once we did get in they were very good but I'm still not impressed.

I was waiting all night to be seen in A&E but the care was good.

You have to wait a long time to get an appointment here but otherwise they are good.