UHB Heartlands Hospital

A&E was busy and there was a long wait to be seen but the care was excellent. They ran tests including an x-ray and ultrasound before they admitted me with stomach cancer.

I was admitted for 2 weeks and the care was much better than expected. The treatment and care were good throughout.

My experience of labour and delivery here was positive.

My experience here was not good at all. They told me that I had to see a male sonographer when I specifically requested a female. The male sonographer was understanding and sent me back to reception. There were 3 receptionists who were all very rude and quizzed me on why I couldn't just see the male sonographer. I told them it was due to my beliefs which they did not respect and they just dismissed me. They just told me they would send another appointment through.

I was given an appointment here due to concerns that I may have lung cancer. They were good and confirmed that this was not the case.

The care I received here following a heart attack was absolutely outstanding. All of the nursing staff were very good.

My haematology consultant is absolutely brilliant.

The rheumatology department has declined since COVID. They are terrible and the doctors are very dismissive of my concerns.

My outpatient x-ray appointment went well. I was seen quickly and the service was good overall. The only issue was that I found parking quite difficult.

I spent 12 hours in an A&E corridor waiting for a bed. The staff were trying their best though.