UHB Heartlands Hospital
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Reviews (828)
Sent home after starting to be induced
March 28, 2025
The maternity service is terrible. My pregnancy was overdue so half induced and then they sent me home due to a lack of bed. The staff just didn't seem to care.
A&E make you wait hours
March 28, 2025
They make you wait for hours to be seen in A&E.
Excellent Care in SDEC
March 28, 2025
I was transferred to SDEC from A&E with a suspected blood clot. The treatment from the staff on SDEC was outstanding. The department was clean and bright. A very good experience given the circumstances.
Very Good A&E Experience
March 28, 2025
I attended A&E with a suspected blood clot. I was triaged quickly by a nurse and referred on to SDEC for care. I was happy with the care I received in the A&E department and the fact I was seen quite quickly.
Rheumatology department is well run
March 28, 2025
My experience at Heartlands Hospital has always been good. The department itself is lovely and the staff are really nice. They have a good system in place meaning appointments run smoothly.
Excellent Care from SDEC
March 28, 2025
I received excellent care and treatment from the staff in the SDEC department. The department is new and very clean and bright. My overall experience was great.
Triaged quickly in A&E
March 28, 2025
I was very happy with the care I received from the A&E department at Heartlands Hospital. I was triaged very quickly by an A&E nurse who then sent me to another department for care.
Inpatient stay was fine but lacked continuity
March 26, 2025
I spent 2 days in the MAU and it was fine but there was no continuity of care. I didn't see the same doctor twice. I was then moved to ward 22 for a week and the care there was good. The food was also fine for hospital food.
Absolute chaos
March 26, 2025
I came into A&E and it was absolute chaos. I was admitted for further care in the MAU eventually but it was an awful experience.
Colonoscopy went alright
March 26, 2025
I visited this hospital for a colonoscopy which went alright.