UHB Heartlands Hospital
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Reviews (750)
Good care during brief stay on stroke ward
March 10, 2025
I stayed on the stroke ward for 1 day and the care was good.
Very good care in MAU but staff seem overworked
March 10, 2025
The care in the MAU was very good. The staff were fine too but they were clearly overworked due to the volume of patients.
Confusing due to the size of the hospital
March 5, 2025
I visited this hospital for scans and it was cold in the department whilst I was waiting. The hospital is also so big that it is confusing to navigate.
MRI appointment went well
March 5, 2025
My experience of Heartlands Hospital was okay. I went for an MRI scan. I was happy with the service provided.
Poor phlebotomy service
March 4, 2025
I have to have regular blood tests to monitor my kidney condition. My experience of the phlebotomy department at Heartlands Hospital has not been great. There is always a really long waiting times with huge queues.
Good service if you have an appointment
March 4, 2025
I attend outpatient appointments at Heartlands Hospital for ongoing treatment and care with a kidney condition. My experience of the hospital has been good when attending appointments. I am usually seen in good time and the department staff are good.
A smooth and positive experience
February 28, 2025
I have been referred to Heartlands Hospital for blood tests by my GP on numerous occasions. My experience has always been positive and the visits have run smoothly.
Fine but parking and wait times are not good
February 28, 2025
They are fine but the parking and wait times are not good. I ended up waiting 2 hours past my appointment time to be seen.
Long wait in A&E but good staff
February 28, 2025
I was waiting in A&E from 10:30am till 6pm to be told I had a fractured hip. The staff were very good it's just the wait times that are the issue. This made the department very busy with people sat on the floor.
Very good care for Parkinson's
February 28, 2025
I visit the nurses here for ongoing Parkinson's care and they are very good.