UHB Heartlands Hospital
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Reviews (707)
Good experience with planned C section
February 3, 2025
The care I received during labour and delivery was very good. I had a traumatic birth the first time so I opted for a planned C section and the midwives were supportive in this decision. The care on the wards was very good and I felt reassured throughout.
A good consultation with referral made
January 31, 2025
I was referred by my GP on the cancer pathway and was seen within two weeks at Heartlands Hospital. It was an initial consultation, and it went very well. After lengthy discussions it was explained that I would be referred to Solihull Hospital for tests. I was happy with the service provided.
Happy with inpatient care
January 30, 2025
I am happy with the care I received during my stay here.
Very good during son's operation
January 30, 2025
I took my 14 year old son for an appendicitis operation. The care and treatment were very good.
Everything seemed rushed
January 16, 2025
When I visited for my 12 week scan I felt rushed and that the staff lacked time and patience. My baby was not in the correct position and I was told there would be no capacity to re book my scan if all of the checks were not done today. I went for a walk, came back in and luckily got all of the checks done.
Lovely sonographer and good labour experience
January 15, 2025
The sonographer was really lovely during my scans. Labour and delivery here was also a very good experience.
Outpatient experience was good
December 20, 2024
I have attended a number of outpatient appointments. They went well enough, the service was good. My overall experience was good.
Waited over 8 hours with a minor injury
December 20, 2024
I had a minor injury that I tried to get help for at a minor injuries unit but they sent me to Heartlands A&E. My experience was awful and I waited 8 hours to be seen.
Outstanding Emergency Paediatric Treatment
December 19, 2024
My child was 13 months old when we attended children's A&E at Heartlands Hospital. The department was very busy but she was quickly seen and treated for bronchiolitis. I truly believe that they saved her life, and I am very grateful for the excellent care she received.
Good paediatric care
December 19, 2024
My son was brought in by ambulance to the Children's Department. Our experience was good. We did not wait long to be seen and we were happy with the level of care and treatment received before being discharged.