UHB Heartlands Hospital
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Reviews (707)
7 day stay with nothing to pass the time
February 27, 2025
I stayed here for a week with nothing to do. I was in bed all day and asked the staff for a paper and they just told me "no, we're here for you but can't get you that".
Awful parking
February 27, 2025
My experience here has been pretty bad especially with the parking. I brought my disabled mom here after waiting nearly a year to get her an appointment. The parking was so bad that we couldn't get to the appointment on time. It's really awful.
Horrendous parking situation
February 27, 2025
Parking here is horrendous. The car park is really not great and I'm not the happiest with the service at the hospital itself either.
Unclean respiratory unit
February 27, 2025
I stayed at the inpatient respiratory unit for 3 weeks and it was a horrendous experience. They don't clean the floors regularly so nowhere is clean and they don't change the bedding every day. Some of the staff are good and the actual treatment was good but some of the staff really just don't care.
Happy with care for sepsis
February 26, 2025
I am happy with the care I received when I was admitted with sepsis.
Seen quickly and reassured by maternity staff
February 25, 2025
I came here after I noticed reduced baby movements. I was seen very quickly and they reassured me. I had a scan sorted within 72 hours and everything went well.
Wasn't waiting in A&E too long
February 25, 2025
I went to A&E and it wasn't too bad. I was not waiting too long which was an improvement on my last visit.
2 hour wait to be seen but happy with experience
February 25, 2025
I was sent here by NHS 111 and was waiting for 2 hours to be seen. I was given an X-ray which found that my issue was only minor. Overall I am happy with the experience and the service was good.
Birth went well
February 25, 2025
I stayed at this hospital to deliver my baby as it was the closest one with the facilities available and everything went well.
Good service
February 25, 2025
I received a good level of service from the A&E department at Heartlands Hospital. I was quickly transferred to the Medical Assessment Unit.