UHB Heartlands Hospital
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Based on 750 reviews
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Reviews (750)
Very nice staff and good communication
April 11, 2025
Overall my maternity care here has been okay. The sonographer and midwife are very nice and have communicated well.
Lovely fracture clinic nurse
April 11, 2025
The nurse I saw in the fracture clinic was lovely when applying my cast. I returned a few weeks later to have it removed and the care was acceptable.
A&E system feels unorganised
April 11, 2025
I was waiting in A&E for over 7 hours. The nurses were lovely and brought me a cup of tea and a sandwich. The doctors are fine once you see them but the triage system needs to be improved. There is only one person at the desk and everything feels unorganised. I never cry but I did that day due to the distress it caused me.
No complaints other than parking
April 10, 2025
I haven't been for a couple of years but I had no complaints other than the parking. You're lucky to get a space.
Took good care of me
April 10, 2025
I stayed here as an inpatient for 4 days and they took good care of me. The food was good and they cleaned everything regularly.
Looked after me but gave up my bed for 2 nights
April 10, 2025
I was admitted due to low blood pressure and was in for a week over Christmas and new year. They looked after me well but I spent 2 nights in a chair on the ward as they gave my bed to someone else. I did get my bed back after that though.
Very kind and helpful on stroke ward
April 10, 2025
I was admitted to the stroke ward and the staff were all very kind and helpful.
Couldn't find department
April 10, 2025
I arrived for my stroke clinic appointment and couldn't find the department. No one was able to help me, even the staff and I ended up leaving without being seen.
Ongoing kidney support is good
April 10, 2025
I visit every 6 months for kidney check ups and the support is good.
Epilepsy appointments go okay
April 10, 2025
I visit this hospital every 6 months due to my epilepsy and everything usually goes okay.