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Reviews (750)

Very nice staff and good communication

April 11, 2025
Overall my maternity care here has been okay. The sonographer and midwife are very nice and have communicated well.
Anonymous

Lovely fracture clinic nurse

April 11, 2025
The nurse I saw in the fracture clinic was lovely when applying my cast. I returned a few weeks later to have it removed and the care was acceptable.
Anonymous

A&E system feels unorganised

April 11, 2025
I was waiting in A&E for over 7 hours. The nurses were lovely and brought me a cup of tea and a sandwich. The doctors are fine once you see them but the triage system needs to be improved. There is only one person at the desk and everything feels unorganised. I never cry but I did that day due to the distress it caused me.
Anonymous

No complaints other than parking

April 10, 2025
I haven't been for a couple of years but I had no complaints other than the parking. You're lucky to get a space.
Anonymous

Took good care of me

April 10, 2025
I stayed here as an inpatient for 4 days and they took good care of me. The food was good and they cleaned everything regularly.
Anonymous

Looked after me but gave up my bed for 2 nights

April 10, 2025
I was admitted due to low blood pressure and was in for a week over Christmas and new year. They looked after me well but I spent 2 nights in a chair on the ward as they gave my bed to someone else. I did get my bed back after that though.
Anonymous

Very kind and helpful on stroke ward

April 10, 2025
I was admitted to the stroke ward and the staff were all very kind and helpful.
Anonymous

Couldn't find department

April 10, 2025
I arrived for my stroke clinic appointment and couldn't find the department. No one was able to help me, even the staff and I ended up leaving without being seen.
Anonymous

Ongoing kidney support is good

April 10, 2025
I visit every 6 months for kidney check ups and the support is good.
Anonymous

Epilepsy appointments go okay

April 10, 2025
I visit this hospital every 6 months due to my epilepsy and everything usually goes okay.
Anonymous

UHB Heartlands Hospital

Contact

0121 424 2000

Bordesley Green
Birmingham
B9 5SS

Location

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