UHB Heartlands Hospital
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Based on 822 reviews
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Reviews (822)
Very good asthma consultant
June 11, 2025
The asthma consultant I see with my child is very good. I have no complaints about them at all.
Thorough oncology team
June 6, 2025
The oncology team were very thorough and referred me for a CT scan and an MRI due to increased blood cell counts. Since then the ongoing treatment and care here has been excellent.
Long wait but okay
June 6, 2025
I was waiting a long time in A&E but that's alright. I was told I had a UTI and was admitted 2 days later for testing.
Poor access to A&E
June 5, 2025
I was told it would be a 17 hour wait in A&E. I gave up after 5 because I was in too much pain. I went back days later and they did a kidney function test but then just told me to go to my GP.
Hernia operation went wrong
June 5, 2025
My hernia operation went wrong and now I'm having to live with the complications.
Unclean and people laying about everywhere
June 5, 2025
This hospital is awful. It was unclean and there were people laying across all of the chairs in the hallways.
Very pleased with response to issues
June 5, 2025
I was brought to the overnight assessment ward from A&E. I didn't receive much communication from them when I was leaving where they informed me that they had made urgent referrals. I was very pleased about this.
Long wait in A&E but good care
June 5, 2025
I was waiting quite a while to be seen in A&E but the care was good once I was seen. I was taken to the overnight assessment ward.
Sent me to A&E after I expressed concerns
June 5, 2025
I came to urgent care and they just wanted to give me some cream and send me home but I wasn't happy so they did further checks. They noticed my heart rate was high so sent me to A&E.
Good delivery but poor care on ward
June 4, 2025
The team who delivered my baby were fantastic but the care on the ward was not very good. I was there for 4 days and there's a definite need for improvement based on my experience.