UHB Heartlands Hospital

I was waiting 7 hours in A&E which could be better but I understand why this is the case.

The ENT department here is very nice and new.

My experience was awful when I was admitted from A&E for a head injury. I ended up leaving on my own as I was not given a bed and someone stole my bank card.

I visit this hospital regularly for diabetes checks and the care is always very good.

The results of my scan came through quickly and they did a blood test to determine the plan of action going forward.

I don't think anyone has good experiences here. I was waiting in triage for a long time as there were no beds in the labour ward. When a bed did become available I had to walk there which wasn't great. I was eventually given an epidural and had an emergency C-section which went well. I didn't feel unsafe at any point during this experience but it did feel like nobody was listening to me.

I have had multiple appointments with the hearing centre and it felt like they couldn't do much to help me. The hearing aids available through the NHS are not great.

I was waiting in A&E for 4 and a half hours with my fingers locked.

The are usually very good but my gall stones operation was cancelled multiple times due to worker strikes.

My experience in A&E was awful. I was waiting over 7 hours to be seen.