UHB Heartlands Hospital
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Reviews (383)
Good care but inconclusive results
March 7, 2024
I attended Heartlands Hospital for skin cancer tests. The staff were wonderful and took great care of me during my appointment. Unfortunately the results were inconclusive and I had to be booked in for a biopsy at another hospital.
An awful experience due to long wait
March 6, 2024
I was the victim of a violent assault and was taken to Heartlands Hospital's A&E department. I had suffered a head injury but spent over 4 hours waiting to be seen. I was happy with the care once I was seen and a number of tests were carried out. The wait on a busy Saturday night after the trauma of my attack was horrible.
Very good care
March 6, 2024
I was admitted to Heartlands Hospital for 6 weeks and was treated for problems with my arm and shoulder. The service and care I received was quite good. I had no complaints.
A good experience in A&E
March 4, 2024
My experience of the A&E department at Heartlands Hospital was very good. The care I received was excellent.
Outstanding end of life care
February 29, 2024
My brother recently received end of life care at Heartlands Hospital, and sadly passed away. He was very well cared for and the staff were wonderful. They communicated well with us and our family were well supported and cared for by the staff during a very difficult time.
Well cared for during endoscopy procedure
February 29, 2024
I recently attended for an endoscopy procedure. It all went well. The staff were fantastic and took very good care of me. I cannot fault my experience.
Long wait but very good treatment
February 29, 2024
I recently had a suspected heart attack. I spent over 23 hours in the A&E department, but the care and treatment was very good. Lots of tests were carried out and they found a blockage. I was admitted for further treatment. Overall I was satisfied with the service.
No Red Card Priority in A&E
February 29, 2024
My experience was awful I waited over 7 hours to be seen, and was left in the general waiting area despite being a cancer patient and having a red card for emergencies. The staff took no notice of the red card and I was not examined or treated as a priority.
Good Cancer Services
February 29, 2024
Cancer treatment at Heartlands Hospital has gone well. I have been happy with the service.
14 hour wait with blocked catheter
February 28, 2024
I was told to go to A&E at Heartlands by my GP because I was having problems with my catheter and it was blocked. It was a Friday evening. I was waiting for 14 hours overnight, I had to sit on a hard chair in the waiting room. My experience was awful.