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Reviews (319)

Over 9 hours waiting in A&E

January 5, 2024
I attended A&E with severe back pain and barely able to walk. I spent over 9 hours sitting on a hard chair waiting to be seen. I was given an x-ray and sent home with pain killers. The experience was awful.
Anonymous

Discharged with no follow on care plan

January 5, 2024
I was discharged from ward 14 without a care plan in place. I had life changing surgery and complex medical needs. There is nothing in place to support me and my family. My wife is having to care for me, and chase services for help and assessments, for which there is a wait of over 6 weeks.
Anonymous

Care from the diabetes clinic is okay

January 4, 2024
I attend the diabetes clinic every three months. The service and care I receive is okay. They are working with me to try and manage my condition by finding the right medication. At times there are long waiting times to be seen, if this improved my experience would be better.
Anonymous

Good care but medication problems

January 3, 2024
I was admitted to the hospital and while the care was good, all my medication was taken off me and there was a delay in being given the medication that I need to take daily. It was quite stressful.
Anonymous

Only one follow up in four years

December 22, 2023
I have only seen my cardiac consultant once in the four years since my diagnosis. The care is not great, I feel like I am being left to manage on my own.
Anonymous

14 hour wait despite cardiac history

December 22, 2023
I attended the A&E department because I was unwell and have a heart condition. I spent 14 hours in the waiting room and was sent home. I was not happy with the level of service and care that I received.
Anonymous

A 5 hour wait to see a midwife

December 22, 2023
My experience has been okay, it would be better if waiting times were not so long. I was told to expect a 3 hour wait, but waited over 5 hours. The midwife was good when I saw her.
Anonymous

My appointments here go okay

December 21, 2023
I have to attend regularly for treatment for a bone condition. I have regular injections. My appointments go okay, the doctors and nurses are lovely.
Anonymous

Good cancer care

December 21, 2023
I have attended a lot of appointments here during my cancer treatment. I have been happy with the care. The consultant and nurses have been good. They have been helpful and informative.
Anonymous

Hard to get around and find my way

December 20, 2023
It is a difficult hospital to walk around when you have mobility problems. There are lots of long corridors, its very easy to get lost, and the hospital is difficult to navigate.
Anonymous

UHB Heartlands Hospital

Contact

0121 424 2000

Bordesley Green
Birmingham
B9 5SS

Location

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