UHB Heartlands Hospital
Feedback Rating
Based on 750 reviews
Leave your Feedback
Reviews (750)
Good x-ray appointment but struggled parking
April 24, 2025
My outpatient x-ray appointment went well. I was seen quickly and the service was good overall. The only issue was that I found parking quite difficult.
Long wait for a bed in A&E
April 24, 2025
I spent 12 hours in an A&E corridor waiting for a bed. The staff were trying their best though.
Did the best they could to identify issue
April 24, 2025
I visited this hospital for an outpatient colonoscopy. They did the best they could but my issues has not been resolved as a result.
No concerns about regular appointments
April 24, 2025
I have outpatient appointments here every 6 months and I have no concerns with the care.
Waited over a week for cancer test results
April 22, 2025
I have waited over a week for my results on the cancer pathway.
Long wait and placed on unrelated ward
April 22, 2025
I came here due to issues caused by my COPD. After a difficult 10 hour wait in A&E I was given a bed on the cancer ward for some reason. After I left I had no follow on care from them which was not good.
Only waited 2 hours in A&E
April 17, 2025
I was seen and prescribed medication within 2 hours of arriving at A&E.
Long wait but very thorough
April 17, 2025
Upon arrival at the SDEC they told me it would be a 6 hour wait to be seen. There was an area to make drinks and things but it was really hot and stuffy. I was waiting 3 and a half hours for my blood test results and was seen by 2 different doctors. They were very thorough though and arranged a follow up ECG.
Good communication from orthopaedics consultant
April 17, 2025
I saw an orthopaedics consultant here who was very nice. They explained all of my options and listened to my wishes.
A&E is not great
April 15, 2025
My experience here was terrible. I'm not happy with them in general but A&E especially is not great.