UHB Heartlands Hospital

I came into A&E and it was absolute chaos. I was admitted for further care in the MAU eventually but it was an awful experience.

I visited this hospital for a colonoscopy which went alright.

The wait times were very long when I visited for a blood test.

I arrived at 7:30am for a scan and was seen quite quickly which was good.

This hospital isn't great especially when it comes to the wait times and parking situation.

I visited the renal department and the care was good. The service overall was brilliant and I have no complaints.

Due to the negligence of the surgeon operating on me, I have been left with a debilitating life long condition, which has left me with ongoing health problems. My quality of life since the operation has been awful. I live in daily pain. I complained and took legal action, but was unsuccessful, despite the pain and suffering I have endured every day since.

I am under the care of the cardiology team at Heartlands Hospital as I have AF. I do not get regular appointments to monitor my condition. I am only seen if I experience episodes of my heart racing out of rhythm. I have to contact them to tell them when these episodes happen. I think care could be better.

The consultant care I receive at Heartlands Hospital is poor because I always have to chase them for appointments. There is no continuity of care there are no regular check ups, I have to chase them when my condition flares up. The service I have received has been disappointing.

My experience in A&E was awful due to the extremely long wait times. At least the care was okay when I was seen.