UHB Heartlands Hospital
Feedback Rating
Based on 828 reviews
Leave your Feedback
Reviews (828)
Very good care from cardiology team
November 20, 2024
The care I received from the cardiology team was very good.
Not enough staff or beds
November 20, 2024
I was admitted to one ward but was then moved to a different one at 4am. The wards are so busy and there are not enough beds or staff to cope with how many people are coming in.
Horrible wait in A&E
November 20, 2024
Parking was a nightmare. I was then waiting for 20 hours in the A&E waiting room for a bed. I was pulled aside and offered sandwiches and drinks but the environment in there was really horrible. There were a number of drunk people in there accompanied by police.
Staff were so patient
November 20, 2024
I found the care from this service wonderful. The staff were so patient, I don't know how they do it.
Amazing children's wards
November 19, 2024
The children's wards at this hospital are amazing.
Good overall despite stories I had heard
November 19, 2024
I had heard a lot of negative stories about labour and delivery here so I went with lots of information and a plan. My experience was good overall as a result.
Told me to reschedule but I refused
November 19, 2024
I recently visited this hospital for a check up but was told that the machinery used for testing was broken and I would have to come back another time. I refused and told them I would wait to be seen and was not leaving. They eventually found a working machine and my appointment went ahead.
Poor discharge experience
November 19, 2024
We were told that I would be discharged at 10:45am but didn't end up leaving until 6:30pm. We had lots of equipment to carry and were told that nobody was available to help us. We also had to hunt for a wheelchair ourselves.
Parking is awful
November 19, 2024
I visited the fracture clinic at this hospital and parking was a nightmare. In emergencies I go to Warwick hospital as the parking is so bad.
Fantastic Chest Clinic
November 15, 2024
My consultant at the chest clinic has been excellent. They have taken fantastic care of me.