UHB Heartlands Hospital
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Based on 535 reviews
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Reviews (535)
Only one follow up in four years
December 22, 2023
I have only seen my cardiac consultant once in the four years since my diagnosis. The care is not great, I feel like I am being left to manage on my own.
14 hour wait despite cardiac history
December 22, 2023
I attended the A&E department because I was unwell and have a heart condition. I spent 14 hours in the waiting room and was sent home. I was not happy with the level of service and care that I received.
A 5 hour wait to see a midwife
December 22, 2023
My experience has been okay, it would be better if waiting times were not so long. I was told to expect a 3 hour wait, but waited over 5 hours. The midwife was good when I saw her.
My appointments here go okay
December 21, 2023
I have to attend regularly for treatment for a bone condition. I have regular injections. My appointments go okay, the doctors and nurses are lovely.
Good cancer care
December 21, 2023
I have attended a lot of appointments here during my cancer treatment. I have been happy with the care. The consultant and nurses have been good. They have been helpful and informative.
Hard to get around and find my way
December 20, 2023
It is a difficult hospital to walk around when you have mobility problems. There are lots of long corridors, its very easy to get lost, and the hospital is difficult to navigate.
Small site making access easier
December 20, 2023
The hospital is much easier to access and navigate compared to others I have attended for cancer treatment. I do not have to walk far from the carpark, which is helpful because I cannot walk far. I have received treatment from the oncology department and I have been happy with the care I have received.
Cared for by a fabulous consultant
December 20, 2023
My experience in the oncology department has been excellent. My consultant oncologist has been absolutely fantastic.
Good care from diabetes clinic
December 20, 2023
I have to attend regular appointments at the diabetes clinic. I have had a very good experience, and the staff are great.
Excellent staff
December 20, 2023
The staff were fantastic, and I was well looked after. The only downside was the food which was atrocious!