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Reviews (527)

Poor

April 29, 2024
Waiting 7 months for an appointment with a cardiologist still no appointments date
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for a cardiology appointment and hope you now have a date.

If you haven't please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen quickly for MRI appointment

MRI Medical Admissions Unit
April 29, 2024
I visited this hospital for an MRI. I was seen quickly and received very good care.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how well your MRI appointment went - in particular the speed that you were seen and the high level of care you received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

X-ray appointment went well

X-ray
April 29, 2024
I attended recently an appointment for a chest X-ray. The appointment went well and I was seen quickly. All of the staff were also very nice throughout.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how well your chest x-ray appointment went, that you were seen quickly and staff were so nice throughout.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

We need an Accident & Emergency Department!

April 18, 2024
The community of Solihull need Solihull Hospital to open an Accident and Emergency Department. Travelling to Heartlands Hospital, The Queen Elizabeth Hospital and/or Good Hope Hospital is not providing the best service for the residents of Solihull, and is putting people in our community at risk!
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response.

You may be aware that the Urgent Treatment Centre opened last year at Solihull.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent service from dermatology department

Dermatology
April 16, 2024
I have been treated by the dermatology department at Solihull Hospital and they have been fantastic. The service is excellent and the department is well run. The doctors are great and have worked with me to find the right medication. I am very happy with the care and treatment I have received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear how happy you are with the treatment and care provided by the Cardiology department and how hard they have worked with you to identify the correct medication.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Always a good experience

Outpatients
April 11, 2024
Solihull Hospital is fantastic, my experience is always good. Parking at the hospital is never a problem which makes visiting lots less stressful. I have been very happy with the care I have received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your experience at Solihull Hospital has always been so good and you're so happy with the care you've been receiving.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

So Good!

April 10, 2024
The care at this hospital is really good. I have never had any problems when I have had to attend appointments.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you received here and that you've never had any issues with attending your appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Did not get to see a doctor or consultant

Imaging
April 8, 2024
I attended Solihull Hospital for a scan. The appointment went well. It was followed up by a physiotherapist and I did not get to see or speak to a doctor or consultant, which was disappointing.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you were unable to speak to a doctor or consultant we are pleased to hear that you're happy with how your scan and physiotherapy appointment went.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good communication from doctors and nurses

Gynaecology
April 4, 2024
The gynaecology department have been excellent. The doctor communicated well and made sure that I understood everything.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care provided by the gynaecology department - in particular how well the doctor communicated with you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A good experience

Outpatients
April 4, 2024
Solihull Hospital is very good. I have never had a bad experience here. The service provided is excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you are so happy with the care you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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