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Reviews (490)

The staff and facilities are amazing

Outpatients
January 11, 2024
I have had a number of surgeries over here. The staff and facilities are amazing.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you've received during your surgeries and how amazing you have found the staff and facilities.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very happy with the level of care

Outpatients
January 9, 2024
I care for my mom and have attended numerous outpatient appointments with her at Solihull Hospital. The appointments always go well, we are see in good time, and the doctors and nurses are very good. I have been very happy with the treatment and care given to my mom.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the care your mother has been receiving at her numerous outpatient appointments - in particular that she is always seen in good time and the doctors and nurses are very good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting over 4 years for haemorrhoidectomy

January 5, 2024
I have been waiting over 4 years for a haemorrhoidectomy. The pain and discomfort I am living in is awful. I have tried chasing up the operation without success.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for a haemarroidectomy and the pain and discomfort that is causing.

If you think it’s appropriate (and in particular you are still waiting) we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting over 4 years for surgery

January 5, 2024
I have been waiting over 4 years now for carpel tunnel surgery. It is a struggle living with the condition and I struggle in my day to day life. I have not been given a clear indication of how much longer I will be waiting.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for Carpal tunnel surgery and the impact it is having on your life.

If you think it’s appropriate (and in particular if you are still waiting) we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Hip replacement operation went very well

January 3, 2024
I had my hip replacement here. The operation went well, and the care was very good. I have no complaints.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how well your hip replacement operation went and that the standard of the care you received was high.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent urology care

December 22, 2023
I cannot praise the team enough. I have received excellent treatment from a wonderful team of staff. I recently had the second of three planned operations here. I was a patient for a week. My wife was allowed to stay with me for the full week. I had a private room and my wife was provided with a bed to sleep on. From the cleaners to the consultants they were all fantastic, helpful and friendly, and even the food was great. I have one more planned operation at the hospital and I feel confident safe in the knowledge that this will be at Solihull hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you received during and after your surgery - in particular the private room, your wife being allowed to stay with you and the standard of the food.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent follow up care

Dermatology
December 22, 2023
I have had excellent follow on treatment after being treated in hospital for an infection. I have been seen by the dermatology department who have carried out biopsies. I have seen lots of different doctors and feel that they are doing everything they can to assist me with my rare medical condition. They am being referred for operations and will be seen by a plastic surgeon. I am very happy with the care and treatment I have received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care and treatment you've received from the dermatology department and plastic surgeons and that they are doing everything they can to assist you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent urgent treatment centre

December 21, 2023
NHS 111 made an appointment for my young son, because our GP surgery did not have any available appointments. We did not wait long to be seen and the doctor was very good. My son needed antibiotics. The only problem with the service is the distance, my GP surgery is local but we had to travel to the other side of Solihull to attend the appointment.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that the care your son received at the Urgent Treatment Centre was so good but also sorry to hear that it was a lengthy journey to get there.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good cancer services

Cancer services
December 21, 2023
I have been receiving ongoing bowel cancer treatment here. I have been very happy with the care I have received. The doctors and nurses are marvellous.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the ongoing excellent care you've received from our cancer services - and in particular how marvellous the doctors and nurses have been.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good ENT department

Ear Nose and Throat
December 21, 2023
I have received good treatment under the care of the ENT department. The staff were great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the good treatment and care you've received from the ENT department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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