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Reviews (609)

Excellent cancer care

Cancer services
June 10, 2024
I have received excellent care from the cancer services team at this hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you received excellent care from the cancer services team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Admitted straight away

June 10, 2024
I was admitted straight away upon arrival and the care was excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you were admitted straight away and that the care was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Cancelled appointment last minute

June 10, 2024
My recent appointment here was cancelled last minute and I was told to go back to my GP.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that your appointment was cancelled at the last minute.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good oncology department

Cancer services
June 10, 2024
The oncology department has been very good during my visits over the past 2 years.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience of the oncology department has been so positive over the last couple of years.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Received covid injection quickly

June 5, 2024
I visited this hospital for a Covid injection after being sent a message by my GP telling me this was available. I was in and out very quickly and everything went well.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your Covid injection was done so quickly and that everything went so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

COVID booster sorted quickly

June 5, 2024
I visited recently for a COVID booster. I was in and out very quickly. I had booked an appointment but I could have walked in and still been seen.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you were in and out so quickly when you went in for your Covid booster and that the process was so efficient.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Physiotherapy consultation went very well

Physiotherapy
June 5, 2024
I recently attended an appointment with a physiotherapy consultant. The appointment went very well and I was referred to a surgeon at Queen Elizabeth Hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your physiotherapy appointment went so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good care in spinal unit

June 5, 2024
The care I received in the spinal unit was very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that the care you received in the spinal unit was very good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good experience getting covid booster

June 5, 2024
I recently attended an appointment here to receive a Covid booster. My experiences with this hospital have always been very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how good your experience was getting a Covid booster jab and that your experiences with the hospital generally have been consistently good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent ophthalmology care

Ophthalmology
June 5, 2024
I was referred to the ophthalmology department here and received an appointment promptly. The service I received was excellent the only suggestion is that directions may be clearer if they are above you rather than on the wall when navigating the hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you've received from the ophthalmology department.

If you would like to provide any more information or further feedback about your experience (in particular more detail about what we can do to improve signage and navigation for patients) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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