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Reviews (519)

A good maternity service

Maternity services
February 7, 2024
I have had a good experience so far in the antenatal clinic. The midwives are very good, and I have found them to be very understanding.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience in the antenatal clinic has been so good and that the midwives have been so understanding.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care from dedicated staff

Maternity services
February 5, 2024
I am 29 weeks pregnant and have visited the antenatal department twice in the past month. The care I have received has been excellent. The midwives and doctors are very good, they are kind and caring. I have experienced long waiting times but I have not found this a problem because the staff are so good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that there have been some long waits we are delighted to hear that your antenatal department appointments have been excellent and that the midwives and doctors have been so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Maternity care has been okay

Maternity services
February 5, 2024
I have not had much contact with the hospital during my pregnancy. When I have had to attend for scans the care has been okay. I have not encountered any problems.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you've had no issues with your maternity care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Maternity care is very good

Maternity services
February 5, 2024
My experience of maternity care at Solihull Hospital has been very good. I have received very good care and treatment as and when necessary. The midwives and doctors are very caring. Appointments run well and in good time. Appointments are always at convenient times and are easy to get to.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience of maternity care has been so good and it's always been available when you've needed it - and in particular the smooth running of your appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Midwives & Consultants have been great

Maternity services
February 5, 2024
I have been very satisfied with the service provided. The care has been very good, and the midwives and consultants have been great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how happy you are with the care received from the midwives and consultants looking after you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good maternity care

Maternity services
February 5, 2024
The care I have received has been perfect. The clinic runs well and the midwives are very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that you're happy with the care you've received from the maternity clinic team and that the midwives are very good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Friendly & helpful antenatal staff

Maternity services
February 5, 2024
My experience of antenatal care has been very good. The midwives are very friendly and helpful.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience of antenatal care here has been positive and that the midwives are friendly and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Appointment went well, results received

X-ray
February 5, 2024
I was recently referred here by my GP for an X-ray. The appointment went well and I received the results shortly after.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your x-ray appointment went well and you received the results soon after.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Happy with care provided

X-ray
February 5, 2024
I recently attended an appointment for a bone density scan which went well and I am happy with the care that was provided.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your bone density scan appointment went so well and you're happy with the care provided.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

My doctor went home without seeing me

Maternity services
February 5, 2024
I attended for a final scan three days before my due date. After my scan I was told that I had to see a doctor. I was then told that my doctor was going home and that I had to go straight to Heartlands to see a doctor there. I had a 13 hour wait at Heartlands. My whole experience was awful, and I cannot believe that the doctor did not see me before leaving Solihull Hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you had such a difficult experience and that you had such a long wait to be seen by a doctor at Heartlands.

If you think it’s appropriate we are very keen to listen to your concerns in more detail about this episode and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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