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Reviews (527)

Seen quickly and staff were nice

X-ray
May 29, 2024
My experience when I visited for a chest X-ray was very good. I was seen quickly and the staff were nice.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your experience when you attended for a chest x-ray was so positive - in particular how quickly you were seen and how nice staff were.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care and quick results

X-ray
May 29, 2024
I visited this hospital for a chest X-ray. The care was excellent and I received the results quickly.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that the care at your x-ray appointment was so excellent and that the results came back so quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent ophthalmology service

Ophthalmology
May 28, 2024
The ophthalmology department provides and excellent service. They are always well organised and the staff are lovely.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you've been receiving from the ophthalmology department - in particular how well organised it is and how lovely the staff are.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Great staff and setting

May 28, 2024
This Hospital is great. The staff are polite and caring and the hospital setting is excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're so happy with the care provided by staff and the hospital setting.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Lovely sonographer

Maternity services
May 28, 2024
The sonographer here is lovely and makes sure that my check up appointments are a nice experience.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that the sonographer is so lovely and works so hard to make sure your appointments are such a nice experience.

If you would like to provide any more information or further feedback about your experience, and in particular the name of the sonographer so you can pass a message on to them, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Had to travel for very short appointment

May 28, 2024
My appointment with a consultant lasted for 30 seconds. They could have just called me but instead I had to travel quite a long way to attend which I'm quite annoyed about.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you had to travel so far for what turned out to be a very short appointment.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A great service

May 28, 2024
This is a great service. I am very happy with the care provided.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the service and care you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good care but parking is difficult

Maternity services
May 28, 2024
I visit regularly for growth scans. My appointments always go well and the care has been good. My main issue is that parking here is a nightmare.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your maternity scans have always gone well and the care is always good - although we are also sorry to hear that there have been issues with car parking.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience receiving glucose test

Maternity services
May 28, 2024
This service is good. I was sent here for a glucose test but I'm unsure why other than my ethnicity as I am otherwise fit and healthy and my pregnancy is going well.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you had a positive experience at your glucose test - but obviously sorry to hear the reasons why you had to attend haven't been made clear.

If you would like to provide any more information or further feedback about your experience, in particular if you need any clarity about the reasons for your test, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Lovely, personable staff

May 28, 2024
I like it here, the hospital itself is nice and the staff are lovely and very personable. It always feels like they have time for you as they are less busy than other hospitals.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you received here and that in particular that the staff are so lovely and personable.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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