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Reviews (527)

Oncology nurses are helpful, a great service

Cancer services
June 26, 2024
The breast cancer treatment I have received at Solihull hospital has been great, I cannot fault the team at all. Recently I have found the oncology nurses excellent. They were very helpful and when I contacted them with concern about not receiving my 12 month routine mammogram they sorted everything out and booked my appointment for me.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that the care you've received here from the oncology nurses has been so good - in particular how helpful they have been and how quickly they resolved an issue about an outstanding mammogram.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Brilliant care during chest X-ray

X-ray
June 26, 2024
I visited this hospital for a chest X-ray and the care I received was brilliant.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that the care you received during your x-ray appointment was so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good respiratory team

June 26, 2024
I have had a number of appointments with the respiratory team at Solihull Hospital. The department runs well, the doctors and nurses are great. I am very happy with the level of care and treatment I have received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your respiratory appointments here have been running so well, the doctors and nurses have been so great and you are so happy with the level of care and treatment you've received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Pain caused by radiotherapy

Cancer services
June 25, 2024
I visited this hospital for cancer treatment. The radiotherapy treatment I was given caused pain in my teeth which I have not been able to resolve.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that the radiotherapy treatment you were given has caused unresolved pain in your teeth.

If you think it’s helpful and in particular if the pain hasn't been resolved we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Limited range of services but good care

June 25, 2024
There is a limited range of services here but the care is very good. I did however find the service to be better during COVID as wait times were shorter.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you have received good care although obviously sorry to hear that post-Covid you have found the waiting times to be somewhat longer.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very patient doctor but still some unknowns

June 25, 2024
The doctor I saw was very patient and very good throughout my appointment. I did however have a number of questions that they were unable to answer which left me uncertain about some issues.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are pleased to hear that the doctor you saw was very patient and provided good care we are sorry that some of your questions were unanswered. If this remains the case please let us know.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good post-op physiotherapy care

Physiotherapy
June 25, 2024
I have visited this hospital twice for post-op physiotherapy. On both occasions the care has been very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that at your two visits to the hospital for post-op physiotherapy the care care has been very good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good care during hip replacement

June 25, 2024
I visited this hospital for a hip replacement and they did a good job. The care I received from the consultant was very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're happy with the care you received during your hip replacement, particularly from your consultant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Lovely physiotherapy staff

Physiotherapy
June 25, 2024
I recently attended an appointment with a physiotherapist and my experience was very good. All of the staff were lovely.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you were with your recent physiotherapy appointment and how lovely the staff were.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Friendly staff in physiotherapy

Physiotherapy
June 25, 2024
The staff in the physiotherapy department are very friendly and provide a good standard of care.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent standard of care our physiotherapists have provided.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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