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Reviews (527)

Good experience visiting for plastic surgery

July 17, 2024
I recently visited this hospital for plastic surgery. My experience was good overall.
Anonymous

Very good treatment for infection

July 16, 2024
I received very good care during treatment for an infection I developed after knee replacement surgery.
Anonymous

Ongoing diabetes care is fine

July 16, 2024
I visit once a year for diabetes check ups and everything is always fine.
Anonymous

Nice and friendly sonographer

Maternity services
July 16, 2024
My experience here was very good when I attended a scan appointment in the antenatal clinic. The sonographer was nice and friendly.
Anonymous

Good staff and consultants in neurology

July 16, 2024
I have been attending regular appointments in neurology to try and get my epilepsy under control. The staff and consultants have been good.
Anonymous

Assisted immediately during medical emergency

July 16, 2024
I had a medical emergency in the waiting room and was assisted immediately by a number of staff.
Anonymous

Appointment went well but navigating is hard

July 16, 2024
My appointment went well but all of the walking back and forth is an absolute nightmare. After my appointment I needed to find the pharmacy which is at the other end of the hospital. Parking is also a nightmare.
Anonymous

Excellent Prostate Cancer Treatment

Cancer services
June 27, 2024
I had prostate cancer treatment, including surgery at Solihull Hospital. The outcome was good. Surgery and follow on treatment were outstanding. The staff were great from nurses to consultants, no complaints at all.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are really pleased to hear that prostate cancer treatment went so well - in particular the surgery and follow-up treatment, and that the staff were outstanding.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Cancelled appointment without notification

Outpatients
June 27, 2024
My outpatient appointments normally go very well at Solihull Hospital. My consultant is great, the department runs well and the nurses are lovely. At my last appointment I arrived at reception to be told that the appointment had been cancelled. The receptionist asked if I had received a letter, I politely told her that if I had received a letter cancelling the appointment I would not be there for my appointment. It was a wasted visit and I still have not had a re-scheduled date for the appointment a number of weeks later. Very disappointing service, but I am hopeful that this is a one off and will not happen again.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. Whilst we are pleased to hear that your appointments normally go very well we are sorry to hear that at a recent appointment you arrived at the department to find that it had been cancelled and that you still haven't received a re-scheduled date.

If you would like to provide any more information or further feedback about your experience, in particular if you haven't yet received the re-scheduled appointment, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good cancer services

Cancer services
June 27, 2024
I received treatment from the oncology team at Solihull Hospital. The service was well run, and appointments went smoothly. The doctors, nurses and consultants were all very good. My treatment went well and I was very happy with the treatment I received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear about the excellent care you've received from the oncology team - in particular how well the service was run and how good the doctors, nurses and consultants were.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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