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Reviews (151)

It was always challenging trying to get an appt

May 19, 2022
Never have I experienced such anxiety, stress & blatant disregard for they're patients as I have found Croft Medical Centre. Phone lines always busy, no appointments
Anonymous

Completely over subscribed

April 6, 2022
Nightmare trying to get to speak to a doctor. Once you do you I have been patronised a handful of times or sometimes met with a tone of hurrying. Was told once if I'm not on medication for mental health, I can't possibly have mental health issues... really worrying behaviour to effectively demand everyone must take drugs or give up hope of help or recognition. An attitude fueled by big pharma no doubt. On a positive note, the receptionists have improved their attitude of late so kudos to them. They weren't friendly for a long time before late.
Anonymous

Haven’t been able to get an appointment

April 4, 2022
Can’t get appointment you are on the phone for about half an hour the the receptionist say phone again tomorrow then you phone again in the morning and she say phone again tomorrow and that carries on until you give up phoning or you go to the hospital
Anonymous

cant get an appointment

April 4, 2022
been trying for 2 yrs to get in to see them even registered online still cant get an appointment they are terrible
Anonymous

Not interested, so had to go to Out Hour A&E

April 3, 2022
Had problems with joints / walking after endless nagging got blood tests then had symptoms of blood clot still couldn't get to see a doctor took myself A & E clot found . Been no interaction with the surgery as such Had further issues couldn't get appointment had to go Out of Hours Hurst Lane weekend appointment, got sent to hospital suspect clot plus high blood pressure . Doctor's GP delay four weeks over on my prescription for blood thinners.
Anonymous

Awful

February 8, 2022
Trying to get an appointment for a medication , that they say I need is impossible.
Lynn seal

Decent enough when you get an appointment.

February 8, 2022
Tend to have a regular turnover of GPs and Locums are often used. Sometimes, you need to see a GP who knows you.
Anonymous

Impossible to get appointments.

December 8, 2021
It is impossible to get through to the reception to make appointments. Wait is always at least 45 -60 minutes despite calling as soon as phone lines open at 8am. By this time all appointments are taken. Majority of reception staff are very rude.
Anonymous

Can never get an appointment

December 8, 2021
Can never get an appointment don’t answer phone if you go to the surgery the receptionist asks you why you won’t to see the doctor in front of everyone then they decide if you see the doctor or not
Anonymous

Can never get hold of them

December 8, 2021
Ring to see a doctor no give a ring back never do
Anonymous

Croft Medical Centre

Contact

01212707180

1 Pomeroy Way
Chelmsley Wood
Birmingham
B37 7WB

Location

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