SHP - Shirley Medical Centre
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Based on 147 reviews
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Reviews (147)
Cannot get pass receptionist
August 15, 2022
Hopeless, can't get appointment, too many people in a queue. Phone went dead last time and I had to start all over again. The doctor asked me to come in and see her but the receptionist said there was no appointment available.
Cannot get through
August 5, 2022
I can spend the whole morning on the phone just to get appointment. Long waiting time and then you are told there are no appointment for the next 2 weeks.
Great care
August 1, 2022
Service is not bad just some few issues here and there. I am fortunate that I get to see the same doctor
Waiting to see the doctor and medication
August 1, 2022
I was given an appointment to see the doctor and it was cancelled. I called for another appointment and they gave me one in three months.
needs improvement
August 1, 2022
I do not see the same doctor, every time I see a new doctor I have to narrate my medical history to them. I need continuity of care
waiting time
August 1, 2022
Too confused about the partnership and how it is being run. Too many health professionals to see on different appointments
Great care
August 1, 2022
Very good service and I always get my appointments
Can not get through
August 1, 2022
Can never get any appointment, the phone lines are always busy and when I finally get through all the appointment is finished
No consideration
August 1, 2022
My parents both have different needs and their medications are different. I have requested that their prescriptions be made at the same but I continue to go to the GP surgery to collect the prescriptions separately
needs improvement
August 1, 2022
SHP is understaffed and the quality of service has gone down in the last 2 years.