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Reviews (125)

Overcrowded phone lines

November 11, 2022
The phone lines are always busy, getting through is difficult but once I get through all staff are supportive. Am very happy with the care I receive from all professionals.
Anonymous

the waiting time on the phone

October 21, 2022
The waiting time on the phone is the only thing negative about the surgery. When you finally get in to see the doctors, they are very great and helpful. Another thing is waiting for referrals to the hospital.
Anonymous

continuity of care

October 21, 2022
It would be good if I could see the same doctor every time and not different doctors on each visit. It makes no sense that I have to tell every doctor about my medical history each time. Its tiring.
Anonymous

Appointments cancellations

October 21, 2022
My appointments get cancelled on regular basis without any major reasons. It's not easy to get appointment for anything at this surgery so when my appointments get cancelled, I find it very had to accept it.
Anonymous

Long waiting time

September 28, 2022
The new partnership is causing long waiting time and long queues on the phone. It's rare that I will see a doctor within a week. It can take about 3 weeks before getting appointment to see a doctor.
Anonymous

Inconvenient to get to surgery

September 28, 2022
My parents are both elderly and I have to collect their medications for them separately. I have addressed it to the GP to do something about it as I am a teacher and I have my own commitments. I asked for the medications to be sent together to avoid going to the pharmacy multiple times.
Anonymous

Treatment for lung infection

September 28, 2022
I recently got to see the doctor for my lung infection and I was referred within days for radiography, the results came in and it was a nasty infection so I have been given antibiotics and I hope it start getting better.
Anonymous

Receptionist and call waiting time

September 7, 2022
Long waiting time on the phone for appointment, the lines are always busy, no calling calling in the morning because it will be busy. I walk in sometimes and the receptionist is never helpful.
Anonymous

Cannot get pass receptionist

August 15, 2022
Hopeless, can't get appointment, too many people in a queue. Phone went dead last time and I had to start all over again. The doctor asked me to come in and see her but the receptionist said there was no appointment available.
Anonymous

Cannot get through

August 5, 2022
I can spend the whole morning on the phone just to get appointment. Long waiting time and then you are told there are no appointment for the next 2 weeks.
Anonymous

SHP - Shirley Medical Centre

Contact

Shirley Medical Centre
8 Union Road
Solihull
West Midlands
B90 3DT

Location

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