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Reviews (166)

Absolutely awful service

June 10, 2024
I struggle to get appointments here and can never see the specific doctor that I want. Whenever I do get an appointment they have to go back through my medical history every time. It's absolutely awful.
Anonymous

Great staff, can't see same doctor every time

June 5, 2024
The staff here are lovely and the receptionists are very helpful. I can't always see the doctor I requested but I understand. Sometimes I choose to wait and sometimes I don't when it is a more urgent issue.
Anonymous

Nurse was very nice

June 5, 2024
I visited this practice for prostate injections. The nurse was very nice and I am happy with the service provided.
Anonymous

Unable to get an appointment

June 5, 2024
I was having a lot of issues and wanted an appointment with a female doctor. When I went in to try and get an appointment they told me I can't have one and would have to try again in a few days. I am not happy as I care for my elderly mother and need to be healthy to do so. I am worried about trying again in a few days and still being told no. I don't want to complain to the practice manager as it could make things worse and be held against me.
Anonymous

Doctors don't get to know you

June 5, 2024
Getting an appointment here is very difficult. I also see a different doctor each time so they don't get to know you like they used to.
Anonymous

Fine but not local

June 4, 2024
This service is fine but it is inconvenient to attend regularly as it is not my local surgery.
Anonymous

No appointments and uncaring staff

June 3, 2024
I can't get an appointment when I need one and the staff do not seem to care.
Anonymous

No appointment after long wait

June 3, 2024
This service is awful I spent an hour and a half waiting outside only to not get an appointment.
Anonymous

Can't access the care I need

June 3, 2024
I can't get through to book an appointment with this service. I am in need of care and they aren't providing it.
Anonymous

Inconsistent care and hard to get appointment

June 3, 2024
I find it very hard to get an appointment. I ring at 8am and can't get through so just give up. There is also a lack of consistency in the level of care provided through this service.
Anonymous

SHP - Shirley Medical Centre

Contact

Solihull
West Midlands
B90 3DT

Location

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