UHB Heartlands Hospital

I waited in the ambulance at the A&E for 8hrs before I was seen with a nose bleed.

Good service once seen by the doctors, however waiting time are getting longer and longer. It very upsetting for children and the elderly.

Had a surgery, tumor removed from Nose before covid. Had surgery at Heartlands but had nerve damage. Couldn't get help after op. Son had to come from U.S.A to sort out and I had to pay privately to see ENT specialist

Heartlands hospital have never faulted myself or my children. They have always gone above and beyond.

Heartlands hospital is useless. I travel to QE

My doctor said I needed urgent surgery because when he checked my condition it was not looking very well. The doctor referred me to the hospital and the consultant said my condition was not urgent so I have to wait and I have been waiting for the past 8 months. No one is giving me any dates or telling me anything.

I do not like to go to Heartlands hospital due to mother in law passing away their. There is cleanliness issues. My mother in law was submitted in that hospital after having an operation and due to poor safety and hygiene precautions she caught MRSA which resulted her in passing away.

Was supposed to have a MRI at the hospital, Letter received advises not to eat or drink any caffeinated drinks. So I had a def caffeinated drink instead. When I got their they advised me they could not proceed with my appointment and denied after waiting 2 hours because I had decaffeinated drink.
Son had to contact the manager to complain who advised that they would make changes to their correspondence letter. The letter is still the same not making it clear that no caffeinated drinks to be drank.

Went to hospital with broken foot 9 weeks ago. The care experience was very good and the service they provided was fantastic.

I use most of the time Heartland hospital. Its best hospital and really good service.

Great experience and after care.