UHB Heartlands Hospital
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Based on 26 reviews
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Reviews (26)
Not great
July 26, 2022
Hospital did not look at my mums files to understand that she had dementia. They were completely unaware of her health condition. They left her alone and she fell multiple times in their care in the hospital. I wanted to see her and I was never allowed to. My mum was not being taken care of. She left the hospital with multiply scars.
Always on time
July 25, 2022
Heartlands hospitals have always been on time for scans and really helpful.
waiting time
July 25, 2022
I waited for 4 hours at home for emergency service to come when I had a fall, I live on my own and I feel safe at home than going to the hospital. accidents happens and I really felt the pressure on the NHS.
Negligence experienced
July 25, 2022
poor experience within this hospital. Negligence experienced and no change throughout the years
Poor experience
July 25, 2022
Family members experience has been very poor
Consultant care
July 25, 2022
Consultant care at Heartlands. Only provide phone appointments. 1 face to face was booked and ended up being with a Jr Dr.
Sonography
July 25, 2022
Growth scan every 2 weeks from 28 weeks at Heartlands and Solihull. Great service from Sonographers.
waiting time
July 25, 2022
I waited in the ambulance at the A&E for 8hrs before I was seen with a nose bleed.
Good improvement
July 25, 2022
Good service once seen by the doctors, however waiting time are getting longer and longer. It very upsetting for children and the elderly.
No help after Op
July 25, 2022
Had a surgery, tumor removed from Nose before covid. Had surgery at Heartlands but had nerve damage. Couldn't get help after op. Son had to come from U.S.A to sort out and I had to pay privately to see ENT specialist