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Reviews (796)

Fabulous service

September 2, 2024
I have found this service fabulous. The staff are very good, especially the doctors. I also have no issues travelling here as I only live up the road.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are so happy with the care you've received and in particular how good the doctors are.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting since October 2023 for operation

Gynaecology
August 30, 2024
My initial consultant appointment went well and I had not waited very long for the referral appointment to come through. I was told that I needed surgery and I have been on the waiting list since October 2023. I have now received a phone call from the department stating that I am at the top of the list and the operation would likely take place in October/November. Overall the waiting time is not great but I am hopeful that I will not be waiting too much longer.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have had such a long wait for your operation and like you we hope that you won't be waiting so much longer.

If you don't hear anything within a reasonable timeframe please feel free to make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Still waiting for referral appointment

August 30, 2024
I was referred to Solihull Hospital from the fracture clinic, for the hospital to investigate my knee problems. I received a letter from them in April stating that if I had not heard from them by July that I should call the number on the letter. I called them and was told I'm on a waiting list and just had to wait to hear from them. I don't understand why they are telling people to make contact on the letter if when you do call them you are met with an abrupt reaction and are told you have to continue to wait.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have been waiting so long to hear back with an appointment to investigate your knee problems.

If you still haven't heard anything please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Waiting for a hip replacement

Outpatients
August 29, 2024
I have had an appointment with an orthopaedic consultant and have been told that I am on the waiting list for a hip replacement. I have been waiting for a number of months and have no idea how much longer I can expect to wait.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you have been waiting for a while to have a hip replacement and have not been given an operation date

If you still haven't heard anything please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long wait after being declared high risk

Maternity services
August 28, 2024
I was told that my pregnancy is high risk but I have been waiting a long time for further appointments regarding this.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that after being told that your pregnancy is high risk you have had a long wait for further appointments.

If you still haven't heard anything please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good first maternity visit

Maternity services
August 28, 2024
This was my first time visiting the maternity department here but so far so good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that you are happy with the care you've received thus far in the maternity department and obviously hope that this continues.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Everything went fine

August 28, 2024
This was my first time visiting in a long while. Everything was fine and I found getting here on the bus okay.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear you are happy with the care you received at your recent visit and that it was easy enough to get here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Not seen enough by maternity consultant

Maternity services
August 28, 2024
I have only seen the consultant here once throughout my pregnancy which isn't very reassuring. It would be better to be seen more often.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you feel that you haven't seen your maternity consultant enough during your pregnancy.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good maternity care

Maternity services
August 27, 2024
The maternity care at Solihull hospital was great during my pregnancy. The staff were lovely, the midwives were so friendly and I really felt well looked after.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you are so happy with the care you received during your pregnancy from the maternity team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good maternity care

Maternity services
August 27, 2024
I received very good maternity care at Solihull Hospital. I was happy with the service provided. The only difficulty was parking at the hospital which was a nightmare.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the maternity care you received at Solihull Hospital - but we're also sorry to hear that you encountered some difficulties parking your car.

If you would like to provide any more information or further feedback about your experience (in particular more details about your car parking difficulties) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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