UHB Solihull Hospital
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Reviews (564)
Walk in UTC refused to see me
October 19, 2023
I went to the new urgent treatment centre that's advertised as a 'walk in centre', but they refused to book me in to see a doctor without booking an appointment. They gave me a telephone number to call, so I sat in the waiting room and called the number. They booked me an appointment for two and a half hours later, so I had to sit and wait for the appointment. I was appalled!
Pelvic scan following urgent referral
Imaging
October 17, 2023
The nurse who collected me for the scan clearly hadn't read my notes, so didn't understand that I'd been referred under the two week rule to check for signs of ovarian cancer. She was brusque and unfriendly, and told me I had to go in alone. When she realised how frightened I was of what was happening, she relented and seemed to wish she'd been more sensitive - but by that point, having kept a lid on my fears for a fortnight for the sake of my children - the floodgates had opened and I spent most of the appointment in tears. It was wholly unnecessary. All I needed was a little kindness, but instead I was treated like someone deliberately causing a problem, as opposed to a scared woman who just didn't want to be alone at an important moment.
Very Good Physiotherapy Experience
Physiotherapy
October 16, 2023
I have had physiotherapy sessions at Solihull hospital and have been happy with the service and care received.
Very good treatment that has helped
Physiotherapy
October 13, 2023
My experience has been very good, the sessions have been of great benefit. I am now waiting for the remainder of my treatment appointments.
Good experience at well run hospital
Outpatients
October 13, 2023
I have attended a number of appointments and my experience has always been good. The hospital is clean and bright, and the staff are warm and welcoming. Appointments go well as departments are well run.
Discharge process was too slow, I walked out
October 11, 2023
I was recently admitted for treatment. The delay in discharging me was ridiculous. I was told that I was being discharged and that it would take a couple of hours to have the paperwork ready. After waiting several hours I was still told that I would be going home but that I had to wait for the paperwork to be completed. In the end I got so frustrated with waiting that I just left. They called me later telling me that I had to go back but I politely declined.
Excellent Service from Haematology
October 6, 2023
The haematology department provide a fantastic service, and my experience of this department has always been outstanding.
Good care from the cardiac team
September 29, 2023
I had a pacemaker fitted and have attended regular appointments since. The staff have been great. Appointments always go well and I have no complaints.
Very good doctors & very friendly staff
Outpatients
September 22, 2023
I recently attended with my 6 year old child for an appointment. It was very organised we were seen very quickly with no waiting. The doctors were very good, and very friendly.
Very thorough follow up appointment
Outpatients
September 22, 2023
I attended my post op 6 week check up. The staff were very thorough and listened to my concerns. They have referred me for further tests and I am waiting for the appointment to come through.