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Reviews (609)

Good care after reaction during procedure

Outpatients
November 21, 2023
I recently had an exploratory procedure carried out at the hospital. During the procedure I had a bad reaction to the dye used. The staff were great, and carefully monitored me before allowing me to leave.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that you received such good care after a bad reaction to some of the dye used in your exploratory procedure and that you were closely monitored before you were allowed to leave.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Overall a brilliant service

Ophthalmology
November 21, 2023
I think there's always room for improvement but overall our experience has been brilliant. They are very good with my disabled child.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how well you have been looked after by the ophthalmology department and well they have taken care of your disabled child.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Quick referral & excellent treatment

Gynaecology
November 16, 2023
I was referred as an emergency to the gynaecology department. I was seen and treated within two weeks. The service and treatment was excellent.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you were with the treatment and service you received from the gynaecology department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

X-ray department is well organised

X-ray
November 16, 2023
I attended an outpatients X-ray appointment. I was in and out very quickly, and the staff were great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your x-ray appointment went so well and that the department is so well organised.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good care from outpatients clinic

November 16, 2023
I attend the hospital on a monthly basis. My experience is always good when attending appointments. The clinic is well organised, and appointments are always on time.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you receive at your monthly outpatient appointments and how well organised the clinic is.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent Ophthalmology Department

Ophthalmology
November 16, 2023
I have attended regular appointments and have always had a good experience. The clinic is well run, I am never waiting long and the staff are great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear how well your regular ophthalmology appointments go, in particular that you never have to wait long.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A nice hospital with great staff

Outpatients
November 16, 2023
I went for an MRI scan and the appointment went very well. I was seen promptly with no waiting around. The staff were great. The hospital is great, its clean and has good parking.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your MRI appointment went so well, in particular that you were seen promptly by such good staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good Urgent Treatment Centre

November 9, 2023
The service has been very good. They have treated my two young children quickly and efficiently. They provided good advice and support.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your two children were seen and treated so quickly and efficiently at the Urgent Treatment Centre and that you also provided with good advice and support.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good service

Ophthalmology
November 6, 2023
I have been happy with the care received at appointments, there has been a bit of a wait when attending though.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. Whilst we are sorry to hear that you've had a bit of a wait when attending your appointments we are nevertheless pleased to hear that you're happy with the care you've received.

If you would like to provide any more information or further feedback about your experience (in particular any more information you have about the delays and what might be causing them) please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Cancer services are excellent

Cancer services
November 3, 2023
My treatment has been going very well. The department is excellent, it's well run and the staff are great. I have no complaints at all.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital- apologies for the delayed response. We are really pleased to hear how happy you are with the treatment and care you are receiving from the cancer team and how well run the department is.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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