UHB Solihull Hospital

Feedback Rating

Based on 554 reviews
Leave your feedback

Leave your Feedback

Reviews (554)

Excellent care given by Mr Matharu and team.

Gynaecology
June 15, 2023
The procedure, a Hysteroscopy, was explained in full and I was reassured by Mr Matharu’s manner. His team were attentive and friendly, creating an atmosphere of complete confidence. Thank you.
Susan F Vincent

Reply from UHB Solihull Hospital

Dear Susan

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received from Dr Matharu and his team, how attentive and friendly they were and how well your Hysteroscopy procedure was explained.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Excellent Prostate Cancer Treatment & Care

Cancer services
June 7, 2023
I have received outstanding care, treatment and support throughout my prostate cancer diagnosis and treatment. I have attended a number of various appointments with consultants and specialist nurses and I have felt well informed and supported. I really cannot fault the services offered.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are really pleased to hear about the excellent care you've received throughout your prostate cancer diagnosis and treatment and that you've felt so well informed and supported.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

My kidney function scan went very well

Cancer services
June 7, 2023
My appointment went very well. The staff were brilliant and took good care of me. Everything was explained thoroughly to me. I did not wait long for the appointment of the results. Excellent care and service overall.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear that your kidney function scan went so well, the staff took such good care of you, everything was explained thoroughly and you did not have to wait for long to get the results.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Good care but complications with chemo

Cancer services
June 6, 2023
The staff were very kind and helpful but the overall experience was not great, due to ongoing complications with my cancer treatment following a mastectomy, and chemotherapy.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. Whilst we are pleased to hear that the staff looking after you were kind and helpful we are also really sorry to hear that there have been ongoing complications with your cancer treatment.

If you think it's appropriate we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Complications following operation

June 6, 2023
I did not have a great experience due to complications following an operation. I ended up being in hospital for longer than developed a blood clot which I believe could have been caused by lack of movement. The care was okay but could have been much better.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that there were complications following your operation and you feel that there were issues with your care.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Blood tests no longer available here

Outpatients
June 5, 2023
I went to the hospital for blood tests as instructed by my GP surgery to be told not to go there in future by the staff. I was told that they do not get paid to provide these services and that I would have to have them elsewhere.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that there was an issue with you receiving a blood test that you expected to be able to have done.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Sent to be told I needed an appointment

Outpatients
June 5, 2023
I was told by my doctors surgery to go to Solihull Hospital for a blood test. When I arrived at the hospital I was told that I needed an appointment and that I had been given the incorrect information by my doctors surgery. They agreed to take my blood on this occasion but I was told not to go there again without booking.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are sorry to hear that there was some confusion about your blood test but glad it was able to be done on the day.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Waiting for appointment since February 2023

Rheumatology
June 2, 2023
I have been referred by my GP for a consultant appointment at Solihull Hospital. I have been waiting since February and have been told to expect to wait much longer which is disappointing.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you had such a long wait for your consultant appointment and hope it has been arranged for you by now.

If not, we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Good outpatient care following a bad fall

Outpatients
June 1, 2023
I have attended a number of appointments at Solihull as a result of a bad fall, broken hip, and other complications. The care and treatment received at Solihull hospital has been brilliant. I cannot fault the lovely staff at all. They have taken great care of me during my appointments.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear that the treatment you've received at the hospital following your fall has been so good and they have taken such good care of you during your appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

Prompt referral appointment for MRI

Outpatients
June 1, 2023
I was referred for an MRI by the physio team based at Bosworth Medical Centre. I had an MRI on my knee and a follow up appointment. The referral was very quick and I was happy with the care, investigation and treatment received at Solihull Hospital. The staff were great, very informative and friendly. A very good service overall.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital - apologies for the delayed response. We are delighted to hear how promptly you were referred for your MRI scan and how well that scan went - in particular that the staff were very informative and friendly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

Share this rating