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Reviews (796)

Good inpatient care of the elderly

September 30, 2024
I have been happy with the inpatient care when my elderly parents were admitted to Solihull Hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care your parents received when they were inpatients.

If you would like to provide any more information or further feedback about your parents experiences please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience of outpatient appointments

Outpatients
September 30, 2024
My experience of outpatient appointments has been good. I have attended appointments for myself and have accompanied an elderly relative to appointments. These have always been in good time and the care/treatment has always been very good.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the care you've received at your outpatient appointments both when receiving treatment yourself and also when accompanying a relative to them.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Maternity care so far has been good

Maternity services
September 28, 2024
I have been very happy with the maternity services at Solihull Hospital so far. The staff have been friendly and appointments have gone smoothly.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care provided by maternity services thus far - in particular that the staff have been so friendly and the appointments have gone so smoothly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good maternity care

Maternity services
September 28, 2024
I have received a very good level of care from the antenatal department at Solihull Hospital. This has been my first pregnancy under the care of the team at this hospital and I have been very happy with the service provided. The midwives and doctors have been great.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're happy with the care you've been receiving from the antenatal department - in particular the efforts of the midwives and doctors.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent consultant and community midwives

Maternity services
September 28, 2024
The service at Solihull Hospital's antenatal clinic has been very good. I am under consultant care here and they have been great. I also have all my general community antenatal care here because my GP surgery does not facilitate community midwives in their surgeries. I have had problems with communication between midwives here and my GP when it comes to getting medication that has to be prescribed by the GP.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the maternity care you've received here both under your consultant and the community midwives - but sorry to hear that there have been some communication issues with the midwives and your GP.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Great midwives but long waiting times

Maternity services
September 28, 2024
The midwives here are lovely but the waiting times are far too long. At both visits my appointments have been over an hour late. An information board would be useful if when you arrive it tells you how late the clinic is running. Sitting and waiting for so long and not being told anything is quite frustrating.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are pleased to hear that you're happy with the care you've received from the midwives we are sorry that both of your appointments have run significantly late and that no information was provided about how long you were going to have to wait.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good midwives

Maternity services
September 28, 2024
The midwives have been very good. I was seen and referred straight to Heartlands Hospital labour ward for close monitoring.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care provided by the midwives and they acted speedily to refer you straight to Heartlands for closer monitoring.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Great service from ophthalmology department

Ophthalmology
September 27, 2024
The ophthalmology department have been great. My appointments go well and have never been any hassle. The only hassle is paying the heavy parking charges!
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you've received at the ophthalmology department - in particular that the appointments have gone so well - but we're also sorry to hear that the car parking charges have been an issue.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Happy with antenatal appointments

Maternity services
September 27, 2024
The maternity service at Solihull Hospital is very good. The staff are polite and nurturing. I have been happy with antenatal appointments here.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care provided by the maternity department at the antenatal appointments you've been attending - in particular how polite and nurturing the staff have been with you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Informative and reassuring care

Ophthalmology
September 27, 2024
I have been an outpatient under the care of the ophthalmology department for the past two years. I attend every six months for consultant appointments. I have found the consultant to be very informative and reassuring, and I have been very satisfied with the service and treatment I have received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the treatment and care you've received from the ophthalmology department over the last two years - in particular the informative and reassuring consultant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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