Leave your Feedback


Reviews (609)

Marvellous Cancer Treatment

Cancer services
February 29, 2024
Through diagnosis and treatment the staff at Solihull Hospital were fantastic. The care I received was marvellous.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear how happy you are with the care you've received during your cancer treatment and that the staff were so fantastic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care during operation & recovery

February 28, 2024
Despite waiting three and a half years for an operation on my prostate I cannot fault the treatment and care received at Solihull Hospital. My operation went well and the four days I spent recovering in hospital were fantastic. The staff were wonderful and took good care of me. The food was pretty good too.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you had a lengthy wait for your prostate operation we are pleased to hear how happy you are with the treatment and care you received - in particular during your 4 day stay post-op.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Friendly and well informed staff

Maternity services
February 26, 2024
The waiting times here are okay and the staff are friendly and well informed.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're happy with the waiting times and that the staff are friendly and well informed.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Much less stressful than visits elsewhere

Maternity services
February 26, 2024
Visits here are much less stressful than visits to other UHB hospitals and parking is much easier. The staff are lovely and although I have had a bit of a wait for appointments it has never been too bad.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you've had to wait at your appointments we are pleased to hear that you are otherwise happy with the care and staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Attend regularly and always leave satisfied

Outpatients
February 23, 2024
I have to attend Solihull Hospital every three months for an infusion. The staff are very good, and my appointments always go well. Attending Solihull Hospital is much more convenient for me than going to other UHB hospitals, the hospital is also a nice environment, it does not feel too busy and its easy to find my way around. Overall I am very happy with the care I am receiving from Solihull Hospital.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you're so happy with the care you are receiving at your regular infusion appointments.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent breast cancer treatment

Cancer services
February 23, 2024
I received breast cancer treatment at Solihull Hospital. My experience was outstanding. The staff were wonderful I could not fault them at all. My treatment went very well and I am now cancer free.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear about the excellent treatment and care you received from the breast cancer team - and we are delighted to hear that you are now cancer free.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Long wait times but lovely staff

Maternity services
February 21, 2024
The staff here are lovely but the wait times can be quite long especially for appointments with a consultant.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about maternity services at Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you have had long waits for some of your appointments we are pleased to hear that the staff have been so lovely.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very long wait times

Maternity services
February 21, 2024
I was recently waiting for over an hour to be seen for a glucose test leaving me feeling very uncomfortable as I was not able to eat during this time, only drink water. I then had to wait at the hospital for an additional two hours.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you had such a long wait for a glucose test and then a further wait afterwards.

If you think it’s appropriate we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good cataracts treatment

Ophthalmology
February 20, 2024
I had my cataracts removed at Solihull hospital. Appointments leading up to the procedure and after care was very good, and I was very satisfied with the care I received.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your cataract treatment has been so good and you are so happy with the care you received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Efficient service

Maternity services
February 20, 2024
My experience here has been good, the service is very efficient which helps to avoid repeat visits. The staff are friendly, well informed and communicate information well.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your experience has been positive and that the staff are friendly, well informed and communicate information well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

Share this rating