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Reviews (796)

Very Good Physiotherapy Experience

Physiotherapy
November 14, 2024
I had regular physiotherapy sessions at Solihull during my stroke recovery. The physiotherapists were very encouraging, and treated me with great care and patience.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Physiotherapy Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

A very good service

Cancer services
November 14, 2024
I was referred to Solihull Hospital as an urgent cancer referral. The service was very good.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Oncology Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

A very efficient department

November 14, 2024
I attend regular appointments at Solihull Hospital to check on my pacemaker. I have been very happy with the care I receive. The department is most efficient and my appointments run very smoothly.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Cardiology Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

A good hospital

Outpatients
November 14, 2024
My experiences at Solihull Hospital have all been generally good. In recent years I have attended a number of outpatients appointments and I have always been satisfied with the service provided.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the outpatient Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Good outpatient appointment

Outpatients
November 13, 2024
My outpatient appointment was very good. Everything went smoothly.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the outpatient Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Very good ophthalmology service

Ophthalmology
November 13, 2024
The ophthalmology department here is very good. The only issue I had during my visit was that the parking machine was broken.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Ophthalmology Department. We are really sorry to hear you had issues with the car parking machine.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Very good ophthalmology department

Ophthalmology
November 13, 2024
The ophthalmology department here is very good.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Ophthalmology Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

Lack of disabled access

Imaging
November 13, 2024
When I recently attended for a breast screening I was told there was no disabled access to the part of the hospital where my appointment was scheduled.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that there wasn't appropriate access for you on your visit.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Patient Experience Team


Provider responded

Can\'t get in person appointments

Cancer services
November 13, 2024
I have not seen a consultant in person since 2020. I can only ever speak to someone over the phone.
Anonymous

Reply from UHB Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are having issues getting a face to face appointment.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

Patient Experience Team


Provider responded

Good back pain treatment appointments

November 12, 2024
I have had ongoing back problems and have visited this service multiple times for treatment. The staff are very accommodating and help as much as they can. I am given appointments regularly and the injections they give me have been helping.
Anonymous

Reply from UHB Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in the Pain Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team


Provider responded

UHB Solihull Hospital

Contact

01214242000

Solihull
West Midlands
B91 2JL

Location

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