SHP - Grove Surgery
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Based on 158 reviews
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Reviews (158)
Multiple visits needed for prescriptions
June 25, 2024
When trying to sort out prescriptions it always takes a number of visits to get them sent through to the pharmacy.
Happy with service
June 25, 2024
I am happy with the service here and can usually get an appointment when I need one.
Very good care so far
June 24, 2024
I have been very happy with the care here so far. The doctors are very thorough and always listen to your concerns and the receptionists are also very good. I am always seen quickly and am promptly directed elsewhere when necessary.
Long wait for short appointment
June 10, 2024
I had to wait 21 days for an appointment about issues with my heart and the appointment itself was only 2 minutes long.
Couldn't get appointment for pneumonia
June 10, 2024
I had pneumonia last year and tried a number of times to get an appointment but could never get through. I eventually managed to get through using e-consult and saw a really lovely locum doctor.
Kind and helpful receptionists
June 5, 2024
This surgery is wonderful. The receptionists are so kind and helpful.
Happy with service and appointment system
June 4, 2024
I am very happy with the service here. I always manage to get an appointment when needed.
Can always get appointments
June 4, 2024
This surgery is good, I can always get an appointment when I need one and I am happy with the service overall
Wonderful but held back by wider system
June 4, 2024
The staff here are wonderful and so helpful. Any issues I face here is the fault of the wider system such as lost documents or inaccurate records.
Easy access and very good staff
June 4, 2024
I am happy with the service provided here. I can always access treatment when I need it and the doctors are good. The reception staff are also very friendly and helpful.