NHS 111
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Based on 143 reviews
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Reviews (143)
A good service
December 11, 2023
I called 111 for advice after not being able to get a doctors appointment. They were very helpful and advised that I needed an ambulance to be sent. They arranged for the ambulance to attend. I was happy with the service I received.
NHS111 helped book GP appointment
November 28, 2023
I recently had to use the 111 service. They were very good, and got back to us very quickly. They booked us an appointment at our own GP practice. The service is was very helpful.
A very useful service
November 28, 2023
I have used 111 when my surgery has been closed. I have found the service useful, they recently booked an out of hours badger appointment for my child who was unwell.
Very helpful & useful service
November 24, 2023
I use 111 when I cannot get a GP appointment. I find the service great, they always book me an appointment with an out of hours service.
A very helpful service
November 24, 2023
I have recently used 111 for help and advice. I have found the service very useful.
A poor unhelpful service
November 16, 2023
I called for advice regarding my daughter who is awaiting assessment and diagnosis. This service was unhelpful and offered me no advice.
Good service - helped me access a GP
November 7, 2023
I have used 111 on a few occasions to get an appointment with a doctor when I have been unable to get an appointment with my GP. I have found the service good and they have booked appointments for me at the Badger Clinic.
Good care organised hospital visit
September 25, 2023
I called 111 for advice. They were very helpful and thorough listening to the symptoms my daughter was experiencing. They told me that I needed to attend Heartlands hospital to be seen by a paediatrician and that they would be liaising with them to inform them that we would be attending.
Excellent service
September 25, 2023
I called 111 for advice and they sent fast response to me very quickly. I was very happy with the service and how quickly they acted.
Excellent service
September 15, 2023
I called for advice for my husband who was very unwell. I got through straight away and spoke to someone quickly. They sent an ambulance straight away and it arrived within 5 minutes of being called.