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Reviews (109)

Couldn\'t get through on the phone

November 13, 2024
When I tried to contact them recently I couldn't get through to anyone.
Anonymous

Sent me to the wrong service

November 7, 2024
They advised me to go to Solihull Urgent Treatment Centre but they could not do ECGs so they should have sent me somewhere else.
Anonymous

Appointment made at urgent treatment centre

September 30, 2024
I called NHS 111 over the weekend for health advice and was advised that I should seek treatment from an urgent treatment centre. An appointment was made for me. The service was very good.
Anonymous

Advised to go to A&E

September 25, 2024
I called NHS 111 following a minor injury resulting from an accident at home. I was hoping that they would arrange for me to visit an out of hours surgery but they advised me to go to Heartlands A&E. It was late and I did not want to sit up there all night so ignored the advice and waited until the next morning to seek medical assistance.
Anonymous

Provide good advice

September 17, 2024
This service is very good. They are very helpful and provide good advice and information.
Anonymous

Excellent service - sent an ambulance

September 5, 2024
I had not been feeling well for a few days with severe pains in my head I then had a funny turn and fell and was unable to move properly. My wife called NHS 111 for advice and they sent an ambulance to me which arrived very quickly. NHS 111 were excellent and provided a great service.
Anonymous

Pretty good but can return calls very late

August 29, 2024
I have used NHS 111 a number of times. I have always found the service very helpful. On one occasion the doctor called me back at 4am which was not great, but other than that I have been satisfied with the service.
Anonymous

A good service

June 28, 2024
I had to call NHS 111 with a dental emergency over the weekend. They were good, they listened to my symptoms and advised me to go to A&E as they were concerned that an infection could lead to sepsis.
Anonymous

A good service gave good advice

June 26, 2024
Called NHS 111 for advice, they advised me to go to hospital and told me that they would be letting the A&E department know that I was coming in to be seen.
Anonymous

Very useful and accurate advice given

June 25, 2024
I found NHS 111 very useful, the advice they gave was very accurate, and following their advice treatment was was accessed. A great service.
Anonymous

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