NHS 111

I called NHS 111 when I was unable to access a GP appointment at my doctors surgery. The operator was very helpful and I was sent the details to book an appointment at my local urgent treatment centre.

They provided very helpful advice but would not give me antiviral medication for COVID despite my status as a carer.

My experience with this service was very good.

This service is good but they kept trying to pass me on to another service without all of the information I needed.

When I tried to contact them recently I couldn't get through to anyone.

They advised me to go to Solihull Urgent Treatment Centre but they could not do ECGs so they should have sent me somewhere else.

I called NHS 111 over the weekend for health advice and was advised that I should seek treatment from an urgent treatment centre. An appointment was made for me. The service was very good.

I called NHS 111 following a minor injury resulting from an accident at home. I was hoping that they would arrange for me to visit an out of hours surgery but they advised me to go to Heartlands A&E. It was late and I did not want to sit up there all night so ignored the advice and waited until the next morning to seek medical assistance.

This service is very good. They are very helpful and provide good advice and information.

I had not been feeling well for a few days with severe pains in my head I then had a funny turn and fell and was unable to move properly. My wife called NHS 111 for advice and they sent an ambulance to me which arrived very quickly. NHS 111 were excellent and provided a great service.