NHS 111

I contacted NHS 111 because I was unable to get a GP appointment. The service was very good, after speaking with a doctor they made an appointment for me to attend the accident and emergency department at Heartlands Hospital.

I had to call 111 after failing to get a GP appointment for my young son. They were very helpful and booked an appointment for us at the urgent treatment centre at Solihull Hospital.

After numerous attempts to get a doctors appointment for worrying symptoms I contacted NHS111. They were absolutely fantastic. I explained the situation to them and told them about my symptoms, and after speaking to a doctor they referred me straight to the hospital. I credit this service for getting me the help I needed, as I was finally examined and diagnosed with bowel cancer.

I found 111 very useful. I called about my child who was unwell and they booked an appointment at an out of hours badger clinic.

I called 111 for advice after not being able to get a doctors appointment. They were very helpful and advised that I needed an ambulance to be sent. They arranged for the ambulance to attend. I was happy with the service I received.

I recently had to use the 111 service. They were very good, and got back to us very quickly. They booked us an appointment at our own GP practice. The service is was very helpful.

I have used 111 when my surgery has been closed. I have found the service useful, they recently booked an out of hours badger appointment for my child who was unwell.

I use 111 when I cannot get a GP appointment. I find the service great, they always book me an appointment with an out of hours service.

I have recently used 111 for help and advice. I have found the service very useful.

I called for advice regarding my daughter who is awaiting assessment and diagnosis. This service was unhelpful and offered me no advice.