NHS 111
Feedback Rating
Based on 109 reviews
Leave your Feedback
Reviews (109)
Good service, good advice enabled access
June 25, 2024
I had to call NHS 111 for my child over the weekend. They were very good and told us to book an appointment at a badger clinic. They provided the link and told me to keep refreshing the page as appointments are periodically released throughout the day.
Good service, helped me book appointment
June 25, 2024
This service is good. They were very helpful and booked an appointment for my child at Solihull Hospital UTC.
The only way I can see a doctor
June 25, 2024
Contacting 111 is the only way that I am able to get an appointment with a doctor. I have called them several times and my GP always phone back soon after.
Happy with service provided
June 25, 2024
Myself and my friends have had to phone 111 recently and have been happy with the service provided.
Should be an easier process to access care
June 24, 2024
Using this service can be quite annoying. They ask a lot of questions that you don't always know the answer to. I feel that this process could be much simpler.
Connected me with a doctor
June 5, 2024
My child was unwell at the weekend recently. I called 111 and was called back by a doctors who booked in an appointment at the badger clinic at Solihull Hospital.
Phoned ahead to hospital for me
June 4, 2024
I was advised to A&E and they phoned ahead to Heartlands hospital. When I got there a doctor was waiting for me. This service is excellent.
Very good service
June 4, 2024
I received very good advice when I contacted this service and was directed to the hospital.
Poor communication with pharmacy
May 29, 2024
I had to contact them recently for my daughter who had tonsillitis. I had to speak to them 3 times and 3 different prescriptions were apparently sent to my local pharmacy only to be told they didn't have them each time.
Good advice and referral service
May 28, 2024
Very helpful service. I always receive good responses from them and they always contact me with a face to face appointment or advice.