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Reviews (148)

Sent a prescription to the pharmacy

June 23, 2025
I called them when I couldn't get in at my GP. I spoke to a doctor who sent a prescription to my local pharmacy. They were very good.
Anonymous

Didn't help me get an appointment

June 19, 2025
They were not very helpful and didn't facilitate an appointment for me when I needed one.
Anonymous

Sent link to book at UTC

June 18, 2025
I called them after I couldn't get in at my GP and they were quite helpful. They sent me a link through to book in at Solihull UTC.
Anonymous

Facilitated appointment the following week

June 11, 2025
I spoke to a doctor who facilitated an appointment the following week. They were very helpful.
Anonymous

Sent an ambulance without giving proper detai

June 5, 2025
I called them and they advised me to go to A&E. They sent out an ambulance but the paramedics had a go at me for calling them even though 111 sent them.
Anonymous

Very supportive

April 22, 2025
They are very good. I found them very supportive when I had an urgent dental issue.
Anonymous

Arranged GP appointment

April 17, 2025
I received a good service from them when I called recently. They arranged for us to be seen by the GP.
Anonymous

Helped me access an appointment

March 31, 2025
They helped me to access an appointment at my GP when I wasn't able to get one myself.
Anonymous

Facilitated GP appointment

March 31, 2025
I used NHS 111 recently when I was unable to get a same day appointment at my GP surgery. After talking to them and answering their triage questions they told me that I needed to see a doctor. They were excellent and booked an appointment for later that day at my own surgery.
Anonymous

The only way I can get a GP appointment

March 28, 2025
NHS 111 have been extremely helpful. I can never access a GP appointment with my GP direct and find I have to call NHS 111. They are very helpful and have booked me same day appointments with my GP when I have been unable to get an appointment direct. It concerns me that I have to use NHS 111 in this way, but I have no other choice.
Anonymous

NHS 111

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