NHS 111
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Based on 124 reviews
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Reviews (124)
Good advice when I called for my child
February 7, 2025
The advice they gave me was good when I needed help for my child. They sent us to the children's A&E.
Help facilitate out of hours care
February 3, 2025
They provide a good service and have helped facilitate out of hours GP appointments for me.
Got me an appointment with a GP
January 31, 2025
I contacted NHS 111 because I could not get an appointment with my GP. The call handler was very helpful. They booked me an appointment at a GP surgery, who happened to be my own GP providers.
Not helpful at all!
January 31, 2025
I called NHS 111 and they were no help at all. They told me to book an appointment with my GP, the reason for calling was that I could not get an appointment with my GP.
Told to wait for GP appointment
January 31, 2025
I contacted NHS 111 over the weekend, but I was told that because it was not life threatening I should wait until Monday and book a GP appointment. I was a little disappointed that they did not facilitate an out of hours GP appointment somewhere.
Sorted out ambulance after a fall
January 30, 2025
I recently had a fall and we called NHS 111. They promptly called for an ambulance to be sent.
A good service that helped me access GP
December 20, 2024
I had to contact NHS 111 when I could not get an appointment with my GP. The service was good and they advised me that I did need to see a doctor. They sent me a link to book an appointment at Solihull Urgent Treatment Centre. I was happy with the service I received.
A good service
December 19, 2024
I had a good experience of NHS 111. My child became unwell and I called NHS 111 for advice as it was out of GP hours. The call handler was very good and an ambulance was sent. They acted promptly which was pleasing.
A good call handler who was helpful
December 4, 2024
I had to call NHS 111. The call handler was pleasant and helpful. I was advised to attend Solihull Hospital's Urgent Treatment Centre and was sent details of how I could book an appointment. I was satisfied with the service.
Good and help get appointments
December 4, 2024
They are quite good and usually get me appointments but it's such a long process.