NHS 111
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Based on 118 reviews
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Reviews (118)
A good service that helped me access GP
December 20, 2024
I had to contact NHS 111 when I could not get an appointment with my GP. The service was good and they advised me that I did need to see a doctor. They sent me a link to book an appointment at Solihull Urgent Treatment Centre. I was happy with the service I received.
A good service
December 19, 2024
I had a good experience of NHS 111. My child became unwell and I called NHS 111 for advice as it was out of GP hours. The call handler was very good and an ambulance was sent. They acted promptly which was pleasing.
A good call handler who was helpful
December 4, 2024
I had to call NHS 111. The call handler was pleasant and helpful. I was advised to attend Solihull Hospital's Urgent Treatment Centre and was sent details of how I could book an appointment. I was satisfied with the service.
Good and help get appointments
December 4, 2024
They are quite good and usually get me appointments but it's such a long process.
A fantastic service seen very quickly
November 29, 2024
Solihull hospital's urgent treatment centre have provided a fantastic service. I came here to avoid a busy A&E department, and was treated as a walk in patient. I was seen, x-rayed and treated within an hour. I am amazed how quickly we have been seen. I am really happy with the service I have received.
A very helpful service
November 28, 2024
I called NHS 111 when I was unable to access a GP appointment at my doctors surgery. The operator was very helpful and I was sent the details to book an appointment at my local urgent treatment centre.
Good advice but denied antiviral medication
November 27, 2024
They provided very helpful advice but would not give me antiviral medication for COVID despite my status as a carer.
Very good experience
November 27, 2024
My experience with this service was very good.
Good service but kept trying to pass me on
November 19, 2024
This service is good but they kept trying to pass me on to another service without all of the information I needed.
Couldn\'t get through on the phone
November 13, 2024
When I tried to contact them recently I couldn't get through to anyone.