SHP - Monkspath Surgery

Getting an appointment is always difficult. They keep sending me to different surgeries which is a hassle as I have an eye problem and can't drive. The only other issue I have is getting increased amounts of my repeat prescriptions sorted when I am travelling or something. I've run out in the past while I was away and had to buy it from the pharmacy.

I am fortunate that I do not need to use my GP surgery very often. I have been very happy with the service I receive when I do need a GP appointment. Booking appointments, communication and follow up care has been very good.

It can be difficult to get appointments here so I sometimes get my parents to book them for me. The doctors are good though and always listen to me. Even if my parents are there with me they make sure to talk directly to me.

I find it very difficult to get appointments at this surgery.

You can be waiting up to 3 weeks to get an appointment. I recently had to change an appointment which delayed it even further. I don't come here very often because of this but when I have the care has been good.

I visit this practice for vaccinations related to my pregnancy and everything is easy to sort out.

Monkspath is not my SHP surgery but I am sent here for regular blood tests. The parking facilities are good compared to other SHP settings. My appointments go well and the nurses are friendly. No complaints.

I have been coming here a long time and the wait for appointments has improved. They are also fantastic at providing information.

Getting appointments is hard. I don't like having to share this much information with reception staff and the whole process causes me a lot of anxiety and frustration. They doctors are great however, they are very thorough and quickly refer you if needed.

They provide a great service.