SHP - Monkspath Surgery
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Based on 174 reviews
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Reviews (174)
Can not get through
August 1, 2022
Am not happy with how this new partnership works. It is difficult for me to see the same doctor and I wait for hours on the phone to get a response back.
Waiting to see the doctor and medication
July 11, 2022
I have been waiting on my Gp to get an appointment for scan since I was diagnosed with Dementia.
the nurse
July 11, 2022
3 weeks ago I went to get my blood sample at my gp. The nurse started telling me that I need to lose weight and I have to stop eating certain food . I feel that it was totally unprofessional and that comment made me feel unhappy about myself and felt hurt by the professional.
Can not get through
June 29, 2022
Long waiting queue to speak with someone at the surgery. Reception giving medical advise. Waited 8 weeks to be seen for a skin problem. The problem is still there and am waiting to be referred to a dermatology
Waiting to see the doctor and medication
June 27, 2022
Had to go private for my son's foot problem that was over looked by health visitor.
Not happy with Integration
June 27, 2022
Not happy with the Solihull integration, before this it was passable
One cant even get an appointment or even get on the call tree & even if one get on, the wait is almost hour!!
I need not say more !!
One cant even get an appointment or even get on the call tree & even if one get on, the wait is almost hour!!
I need not say more !!
Good but needs more opening hours
June 27, 2022
GP are good but they shut at 5pm and are closed over the weekend. They only work 5 days.
The quality of care is getting poor and they want to make it private
The quality of care is getting poor and they want to make it private
SHP does not work
June 27, 2022
Gp is good however they shut at 5pm and stay closed over the weekend. They only work 5 days
During Covid I had surgery and there was no follow ups or reviews
The quality of health care service is getting poor and they want to make it private
During Covid I had surgery and there was no follow ups or reviews
The quality of health care service is getting poor and they want to make it private
Good GP service
June 27, 2022
Had 3 covid injections and treatment for shingles.
The service has been very good. They have kept me informed and communication has been great.
The GP/Nurse provided information, advice and support each time.
The service has been very good. They have kept me informed and communication has been great.
The GP/Nurse provided information, advice and support each time.
Brilliant service
June 27, 2022
Access to appointments have been great and booking experience is quick.
They have kept me informed about tests, scans
The gp have been following up on reviews that generally take place.
They have kept me informed about tests, scans
The gp have been following up on reviews that generally take place.