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Reviews (299)

Hassle getting appointments

January 16, 2025
Getting an appointment here is always a hassle. There are long wait times over the phone especially in the morning. Otherwise they are good with no other specific issues.
Anonymous

Don't offer midwife appointments

January 15, 2025
They don't offer midwife appointments here so I have to go to Solihull Hospital.
Anonymous

The phonelines are a nightmare!

January 9, 2025
The phonelines are a nightmare and I find it very difficult trying to book an appointment this way. I tend to go to the surgery to book an appointment in person. I am not always successful but I can usually get an appointment when I need one even if I have to wait up to two weeks.
Anonymous

A nightmare trying to get an appointment!

January 3, 2025
Trying to get an appointment with a doctor is an absolute nightmare! E-Consult has helped but it is still not easy to access an appointment, instead they signpost you to other services which is frustrating.
Anonymous

Good care but hard to get appointments

December 17, 2024
The service itself is good but it is hard to get appointments and you can't ask for a specific doctor.
Anonymous

Great vaccination service

November 27, 2024
They provide a great vaccination service.
Anonymous

Deteriorated significantly

November 7, 2024
This service used to be marvellous but has deteriorated significantly. They are still good for vaccinations at least.
Anonymous

Difficulty booking appointments

September 27, 2024
I find it very hard to book appointments at the surgery. It's hard to get through on the telephone so I often try by going into the surgery. My most recent experience is that no appointments were available and the only advance appointment they could offer was in two weeks time at another surgery which is not convenient. I have been told that I will have to keep trying everyday. The system is very frustrating.
Anonymous

Asthma reviews are a waste of time

September 27, 2024
Asthma reviews are a waste of time. Some of them have been carried out over the telephone and I do not feel that a proper assessment can be carried out over the telephone.
Anonymous

Generally happy but medication concerns

September 27, 2024
I am generally happy with the surgery. Recent improvements to the appointment system have been good. It bothers me that they ask you to attend other surgeries that are not local and I simply do not want to. The doctors are generally good but I have experienced recent concerns about a medication that has been prescribed. I have been unable to get an appointment to discuss the matter further so have just made my own informed decision to not take the medication.
Anonymous

SHP - Monkspath Surgery

Contact

Solihull
West Midlands
B90 4EH

Location

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