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Reviews (119)

No appointment

April 24, 2021
Recently tried to get an appointment for myself, an 8 week post c section check. Was told 5 days in a row there were no appointments despite being less than 10 in the queue. No appointments for blood tests or smears either.
Anonymous

Never any appointments

April 24, 2021
Can phone at 8, be on the phone for an hour and 26th in the queue but when they finally answer they have no appointments. Receptionists are rude. Shame really cause it used to be good, now I have to be dying before I will even try book an appointment
Anonymous

Not even worth one star.

April 21, 2021
Receptionists decide if you need to be seen. Over 1 hour 45m on hold when you ring at 8am. Get through eventually and no appointments.
Anonymous

Poor

April 21, 2021
Tried for 3 days to get an appointment and still can't. On hold for an hour just to get through to be told no.
Anonymous

Never able to get appointment

April 20, 2021
You can be on hold waiting to get through to surgery for at least 45 minutes from 8am get through at 8.50 no appointments
Anonymous

Unable to get even a call back

March 23, 2021
Was unable to even get a telephone call by 8.45 in the morning, the receptionist was horrible, tried the best day and was in a queue for over an hour and still didn’t get through. Because of this delay I ended up having to have life saving surgery the next day after calling 111. Have never had a good experience, I’m a receptionist myself and I would never talk to my patients the way they spoke to me.
Anonymous

Can never get through for an appointment.

March 23, 2021
Telephone consultation booked but don’t feel that the dr is listening to what I am trying to say.
Anonymous

Poor practise and support overall

March 23, 2021
Poor receptionist attitude, gps not understanding , can never get an appointment been walk in more times than I can remember because I can’t get seen.
Anonymous

Awful

March 22, 2021
Receptionists think they run the place. They decide if you need to be seen, or even spoke to. One in particular is incredibly rude.
Referrals don't get put through.
Anonymous

No comment not even worth 1 star let alone 5

March 22, 2021
The receptionists think they are doctors also they have no telephone manners when you actuay get through thats if you get through sometimes you can be on in the qeue for 30+ mins then get cut off never any appointments overall i dont even knoe how this surgery hasnt been shut down
Anonymous

Kingshurst Medical Practice

Contact

08444778627

40 Gilson Way
Birmingham
West Midlands
B37 6BE

Location

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