Awful
Receptionists are like bull dogs. They tell you you don't need a GP (even though as a registered healthcare professional myself I know what I need) or to ring 111. 111 are a signposting service not a GP surgery and they can't help with routine things. Why can't GPs see patients face to face anymore. It's It's pandemic I get it but I can sit with a hairdresser for 2 hrs why not a GP for 10 min. GPs have become lazy and disinterested in tgeir patients and are failing in their duty of care. I needed to be seen due to an ankle problem and the GP was not interested. I ended up at the urgent treatment centre who sent me to A&E.