West Midlands Ambulance Service University NHS Foundation Trust
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Reviews (107)
Paramedics were excellent
June 10, 2024
The care I received from the paramedics was excellent.
Lovely paramedics attended to me quickly
June 10, 2024
The paramedics were lovely and attended to me quickly after a fall at Solihull Hospital. They promptly transported me to A&E at Heartlands Hospital.
Paramedics were great
June 5, 2024
An ambulance arrived quickly for my urgent issue. The paramedics were great and I was rushed straight in to the hospital.
Took good care of my mother
June 5, 2024
Arrived quickly but we spent hours on the ambulance waiting to get into the hospital. They took very good care of my mum while we were waiting.
Excellent care saved my life
June 4, 2024
An ambulance arrived quickly after I called 999. The care I received was excellent and saved my life.
Arrived quickly and the care was good
June 3, 2024
I was only waiting for 45 minutes for an ambulance to arrive on new years eve. I am very happy with the care provided.
Arrived quickly and staff were excellent
May 28, 2024
After calling about a fall an ambulance arrived quickly and the staff were excellent.
Poor response to violent assault
May 13, 2024
My spouse was the victim of a violent assault and an ambulance was called. They did not take my spouse to hospital to be properly checked over. They now have a number of medical problems that we believe could be linked to this assault and I believe that these could have been missed at the time because of the failure to take them to hospital to be properly assessed.
Excellent service arrived quickly
May 13, 2024
I called an ambulance for my parent who became very unwell. The ambulance arrived quickly and the paramedics acted promptly getting us to the hospital as quickly as possible. They acted professionally with kindness and were very reassuring.
Excellent paramedic care of dementia patient
May 9, 2024
I have had to call for an ambulance on a number of occasions for my wife who has dementia. The care is always very good, they are always fantastic with her even when her behaviour is quite challenging.