West Midlands Ambulance Service University NHS Foundation Trust

An ambulance arrived quickly for my urgent issue. The paramedics were great and I was rushed straight in to the hospital.

Arrived quickly but we spent hours on the ambulance waiting to get into the hospital. They took very good care of my mum while we were waiting.

An ambulance arrived quickly after I called 999. The care I received was excellent and saved my life.

I was only waiting for 45 minutes for an ambulance to arrive on new years eve. I am very happy with the care provided.

After calling about a fall an ambulance arrived quickly and the staff were excellent.

My spouse was the victim of a violent assault and an ambulance was called. They did not take my spouse to hospital to be properly checked over. They now have a number of medical problems that we believe could be linked to this assault and I believe that these could have been missed at the time because of the failure to take them to hospital to be properly assessed.

I called an ambulance for my parent who became very unwell. The ambulance arrived quickly and the paramedics acted promptly getting us to the hospital as quickly as possible. They acted professionally with kindness and were very reassuring.

I have had to call for an ambulance on a number of occasions for my wife who has dementia. The care is always very good, they are always fantastic with her even when her behaviour is quite challenging.

I was treated by paramedics and brought to the hospital as an emergency. I was happy with the care they were very reassuring and looked after me well.

An ambulance was called for my elderly relative by a GP who was doing a home visit. They arrived quickly and the paramedics were excellent. They took great care of my relative and were very reassuring. They transported straight to the hospital.