West Midlands Ambulance Service University NHS Foundation Trust
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Based on 111 reviews
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Reviews (111)
Arrived quickly & care was excellent
January 31, 2025
I had to call an ambulance for my daughter, who was having a seizure. The ambulance arrived very quickly. The paramedics were fantastic and took great care of my daughter. They transported her to the hospital. I was very happy with the service provided.
Long wait for ambulance after fall
January 30, 2025
I recently had a fall in my care home and waited hours and hours for an ambulance to arrive. I understand since I was in a safe environment but it still delayed me getting care.
Long wait for ambulance following car crash
December 20, 2024
I was involved in a car crash. I was unable to get out of the car and was experiencing breathing difficulties. I waited two and a half hours for the ambulance to arrive, which I felt was too long of a wait. The paramedics were very thorough once they arrived.
Arrived very quickly
December 19, 2024
NHS 111 sent an ambulance for my child. They arrived very quickly and the paramedics were excellent. We were transported to the hospital. Our experience was very good and I cannot fault the arrival times and the level of care from the paramedics.
7 hour wait for ambulance
December 17, 2024
I recently waited with an elderly man for an ambulance after he fell in a car park. It took 7 hours for them to arrive with him just laying on the floor.
Told no ambulances available
December 9, 2024
I was told there were no ambulances available so I had to be transported by a family member despite having had a serious accident at home.
Paramedics were brilliant
December 4, 2024
I received a fast response after calling 999. They arrived quickly and didn't take me to hospital as it was busy and there would be no bed. The paramedics were brilliant and explained everything in the hour they were with us.
Long wait for an ambulance
December 4, 2024
I was waiting 16 hours for an ambulance so that I could be assessed for chest issues.
Fantastic paramedics took great care of me
November 29, 2024
An ambulance was called when I suffered a bad fall. The paramedics were wonderful and took great care of me while taking me to the hospital.
Told the wait would be hours
November 28, 2024
This service is awful. An ambulance was called for me after I fell on the street and they told us the wait would be hours.