West Midlands Ambulance Service University NHS Foundation Trust

I had collapsed and fell to the floor, unable to get up. My wife tried to help me up and fell over trying to help. Luckily a neighbour heard us and called an ambulance. We waited over 90 minutes for an ambulance to arrive. The paramedics treated us both and got us both off the floor. I was transported to hospital. The paramedics were very good it was just the waiting time that was concerning.

I had to call for an ambulance due to severe pain. The paramedics were good but tried to put me off attending Heartlands A&E because it was busy. I insisted and they did take me however.

I called an ambulance when I became suddenly unwell due to an allergic reaction to my new medication. They arrived quickly and the paramedics were excellent. They stabilised my condition and I did not need to go to the hospital. They provided excellent service and care.

I called for an ambulance a few months ago and they were good.

The ambulance arrived within 6 minutes and the care was excellent.

I have had to call for an ambulance on a number of occasions because of a lifelong condition I have. The paramedics are always great. They transport me to hospital and take good care of me during the wait to get into A&E. Unfortunately the paramedics are unable to administer the medication I need and during one recent visit I spend over two hours waiting on the back of an ambulance before I could get into A&E for the correct medication.

I called for an ambulance as I was having a heart attack and I was rushed to Heartlands hospital for treatment. The quick response saved my life.

An ambulance was called for me when I had a heart attack. The ambulance arrived very quickly and the paramedics took excellent care of me before transporting me to the hospital for emergency care.

The ambulance arrived quickly and the paramedics were brilliant.

They arrived quickly and took me to Heartlands A&E.