UHB Queen Elizabeth Hospital

I spent 15 hours in A&E waiting to be seen. In that time I was only moved from one waiting area to another. I discharged myself. The department was filthy, waiting times were atrocious. Elderly patients were just left without any care provided at all, I cared for one elderly gentleman in the waiting area. He was very old and frail, he had no food or drink with him, I got him a drink and some food because the staff could not care less. He was left with a temporary sling but no one had even helped him to put it on properly, so I assisted him. Overall the experience was shocking, and I was appalled that vulnerable elderly people we not better cared for by staff.

I was admitted with water retention, I was very unwell and had three cardiac arrests. The staff were wonderful, they were kind and professional, and they saved my life.

I have attended a number of oncology appointments here during my treatment. Appointments have all gone very well. The staff, treatment, and general running of the department is excellent.

The service received was second to none. Overall a great experience. The appointment was prompt and the staff were wonderful.

A great experience, they provide a brilliant service.

I have received good mental health support from the QE Hospital. They referred me on to another NHS mental health service very quickly.

The service from the opthalmology department has been very good but it has been quite difficult travelling to the QE for my appointments when Solihull Hospital have a very good department which is much closer to home. I have made the request to be transferred and hope that this will be in place by the time of my next appointment.

I have been having cancer treatment here and I cannot fault the staff at all. The specialist cancer nurse is great and so is my consultant. If I have any queries or problems, I can call the department and they arrange appointments for me. Medication is sent direct from the hospital pharmacy to my home. The service has been great.

I had my hip operation carried out here. The staff were lovely and the consultant was very good.

I had to use the services recently with a broken ankle. My experience was very positive I found the staff very efficient.