UHB Queen Elizabeth Hospital

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Based on 211 reviews

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Reviews (211)

No reply after GP made a referral.

Gastrointestinal and Liver services

June 25, 2021

The review should have taken place by 9th June, it tells you to phone if you haven’t heard anything by then and when you do you just get told it will be 60 weeks ! Not even a telephone consultation with them, poor service.

Anonymous

Reply from UHB Queen Elizabeth Hospital

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you did not have a review when you expected to.

If you think it’s appropriate we are still keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

UHB Queen Elizabeth Hospital

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Reviews (211)

No reply after GP made a referral.

Gastrointestinal and Liver services

UHB Queen Elizabeth Hospital

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