UHB Queen Elizabeth Hospital

My dad is on dialysis and has been for a very long time. He receives excellent care.

Attend the pain clinic at the QE. They are excellent. get regular appointments via text. Dr Blainey is brilliant. He gives me the injections in the Spine every year. Excellent Service and provides information and advice with updates.

Breast cancer - opetation in Solihull and reviews/follow ups took place in QE.
The hospital was really brilliant, although no family support during these visits as it was during covid and they did not allow any carers. With Dyslexia i would have liked a family with me and with anxiety of the cancer.
Received regular calls and questions were answered with advice.
Waited 15 months for radiation. no body said that i would be that long. i was advised 12 months

poor communication on appointments. Received letter advising to go to hospital for face to face appointment but when I got there they advised the appointment was on the phone. I got marked as not attended because of not being able to answer the phone.

bham womens is excellent and they provided excellent service.

Arrived at A & E at 9:30 pm - was triaged within 2 hours but then had to wait until 9:30 the next morning to see a doctor - the place was heaving, freezing cold, no information about waiting times etc. I was diagnosed with lung cancer at 10am the next morning. This review is purely about A&E not the hospital as a whole who have been great since my diagnosis.

My mother was rushed in with COVID-19 . Sent her home within a week. Even though she had COVID-19 / pneumonia. Why send her home ? Was rushed back in to Heartlands hospital a few days later critical and passed away a week after her 80th birthday. If they kept her in a little longer she may have lived. The nhs let her down. Did try making a complaint to the PALs department but no reply and nearly 12 months after her death.

An excellent, thorough and friendly visit under a worrying episode

I was referred for treatment last year but I am still waiting. I could not recommend UHB whose cancer treatment service seems to have collapsed.

Have requested a transfer to a more local hospital as it costs me £26 a visit to this diabetic clinic.